TCG Inventory & Events Specialist

TCG Department Specialist Jay’s CD & Hobby – Southside 3315 SE 14th St, Des Moines, IA 50320 Primary Responsibilities (TCG‑Focused) Manage, organize, and merchandise TCG inventory (singles & sealed) Process buy‑ins and trade‑ins with accurate market evaluation Price cards based on condition, demand, and current market trends Authenticate cards and confidently identify counterfeits Build, maintain, and rotate display cases and TCG product areas Create and maintain buy lists Process new releases and manage preorder fulfillment Assist customers with deck building, upgrades, and card recommendations Stay current on MTG formats, metas, ban lists, and upcoming releases Support organized play including tournaments, prereleases, leagues, and in‑store events Help train other staff on foundational TCG knowledge and product familiarity Provide input on ordering, allocation, and inventory decisions Additional Store Responsibilities Deliver excellent customer service across all departments Operate the POS system and process transactions accurately Maintain store cleanliness, organization, and presentation Assist with opening and closing procedures when scheduled Support other departments during high‑traffic periods Receive, process, and stock incoming inventory Contribute to merchandising and visual displays Assist with general store operations as needed Required Knowledge & Experience Advanced knowledge of Magic: The Gathering formats, gameplay, current meta trends, staples, card evaluation, pricing, condition grading, buy‑list strategy, competitive and casual player ecosystems, counterfeit detection, and card authentication Additional TCG Knowledge Preferred Strong familiarity with Pokémon TCG Yu‑Gi‑Oh! One Piece Other emerging TCGs Additional Requirements Experience using TCG marketplaces and pricing tools Strong math, computer, and organizational skills Excellent communication and customer service abilities Ability to multitask in a fast‑paced retail environment Passion for the hobby and community engagement Bonus Points For Tournament organizing or judging experience Previous local game store experience Content creation (deck techs, openings, social content, etc.) Experience with TCG inventory systems Experience building or growing local TCG communities Retail and POS experience Physical Requirements Ability to stand for extended periods Ability to lift up to 30 lbs Ability to climb ladders and reach overhead shelving Ability to bend and stoop to stock lower shelves Manual dexterity for handling cards and small items Schedule Requirements Availability for evenings and weekends Flexibility for tournaments, prereleases, and release weekends Reliable transportation to the Southside location What We Offer Competitive pay based on experience and expertise Employee discounts on products Flexible scheduling around events and tournaments Growth opportunities within the company A collaborative, hobby‑focused work environment #J-18808-Ljbffr