RN

Req#: 37257222
Client: The Cigna Group
Location: Sunrise, Florida (Remote Position)
Assignment Dates: 06/01/2026 – 07/31/2026
Employment Type: Full-Time | Contract/Staffing
Schedule: Monday–Friday, 9:00 AM – 5:00 PM EST
Hours: 40 hours/week

Position Overview

We are seeking a compassionate and experienced Registered Nurse I to join a fast-paced telehealth clinical team supporting virtual patient care operations. This role is responsible for assisting providers, conducting patient triage and assessments, coordinating care, and ensuring high-quality patient interactions through telehealth services.

The ideal candidate will possess strong clinical judgment, excellent communication skills, and experience in Primary Care, Urgent Care, or Emergency Room settings.

This is a fully remote position supporting adult patients ages 18+ and handling approximately 30–60 patient interactions per shift.

Key Responsibilities

• Conduct comprehensive telephone triage and patient assessments

• Utilize telehealth technology to evaluate patient needs and determine appropriate care pathways

• Coordinate patient care and communicate effectively with providers and patients

• Address post-consultation questions and medication-related concerns

• Maintain accurate and timely electronic medical records documentation

• Identify and escalate patient safety or quality concerns

• Deliver empathetic patient education and support

• De-escalate difficult situations while maintaining professionalism

• Support clinical operations and perform additional duties as assigned

Required Qualifications

• Active RN Licensure

• Active Compact Nursing License with the ability to obtain licensure in all U.S. states and territories

• Associate’s Degree in Nursing or higher

• Minimum 2 years of nursing experience in:

  • Primary Care

  • Urgent Care

  • Emergency Room settings

• At least 1 year of Primary Care experience required

• Experience with:

  • Telephone triage

  • Patient assessment

  • Telehealth nursing

  • Electronic Medical Records (EMR)

  • E-prescribing systems

Preferred Skills

• Strong critical thinking and clinical assessment abilities

• Excellent verbal and written communication skills

• Ability to multitask in a high-volume environment

• Strong interpersonal and patient advocacy skills

• Cultural, ethical, and socioeconomic awareness in patient interactions

• Proficiency with:

  • Microsoft Word

  • Microsoft Excel

  • Microsoft PowerPoint

  • Microsoft Outlook

Additional Information

• Adult patient population only (18+)

• Schedules may change based on business needs

• Candidates may be required to support other service lines as needed

• English proficiency required (read, write, speak)