Floor Manager

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service. Responsibilities Supervise and coordinate daily pharmacy floor operations to ensure timely and accurate medication dispensing. Monitor workflow across order entry, filling, packaging, verification support, and shipping functions. Prioritize workload to meet expectations and medication delivery schedules. Identify and implement process improvements to increase efficiency, productivity, and quality. Direct, train, mentor, and support pharmacy technicians and operational staff. Monitor employee performance and provide coaching, corrective action, and recognition as appropriate. Assist with hiring, onboarding, scheduling, and staff development. Promote teamwork, accountability, and a positive work environment. Ensure adequate staffing levels to meet operational demands. Conduct routine audits of medication processing and dispensing activities. Investigate and document medication errors, discrepancies, and operational incidents. Ensure proper handling and documentation of controlled substances. Support regulatory inspections and accreditation surveys. Oversee inventory accuracy, medication storage, and expiration date management. Assist with controlled substance inventory counts and documentation. Collaborate with internal departments to resolve operational issues. Monitor productivity, turnaround times, quality indicators, and operational KPIs. Prepare and review operational reports. Maintain compliance with all applicable state pharmacy laws, federal regulations, HIPAA requirements, and company policies. Ensure prescription orders are processed in accordance with company policies, state and federal regulations, and accreditation standards. Complete any other task assigned by the managers. Qualifications Licensed Pharmacy Technician in Texas required. Four-year degree in related field or equivalent work experience. Three to five years’ Long Term Care Pharmacy experience. Previous supervisory or leadership experience. Driven and motivated problem-solver. Proficiency with Microsoft Office and pharmacy software applications. Ability to stand and walk for extended periods. Ability to lift and move up to 25 pounds. Strong written and oral communication skills. Ability to work independently. Must be detail oriented. Able to work overtime with little or no notice. Benefits Health insurance. Dental insurance. Vision insurance. Retirement plan. Paid time off. Employee Assistance Program. EEO Statement , SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law. EO/Minorities/Females/Disabled/Veterans #J-18808-Ljbffr