Accounts Receivable Specialist

Job Description

Job Description

JOB SUMMARY

This Accounts Receivable Specialist is responsible for the daily processing of cash receipts, deposits, credit card processing and associated posting to customer accounts. The Accounts Receivable Specialist also maintains A/R customer records both electronic and paper, processes the billing and maintains related files, and balances and maintains the A/R subsidiary ledger.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Always exhibit the highest standard of personal ethics and adhere to all Pella Carolina policies.
• Promote a culture of safety and accountability by adhering to established protocols, proactively identifying potential risks, and fostering a workplace environment where safety is a shared priority.

• Prepare and process daily cash receipts in subsidiary ledgers using Great Plains Software.
• Prepare and process credit card payments and post to Subsidiary ledger.
• Reconcile and balance Subsidiary ledger and Deposit registers according to schedule.
• Perform daily billing of product and service orders, print invoices, mail copies and file.
• Perform month end closing procedures and prepare related reports and maintain M/E files. 
• Provide customer service to internal and external customers concerning payment-related issues. 
• Research and provide payment-related information and backup to internal entities. 
• Process retail credit account payments.
• Research and resolve customer payment and billing issues as needed. 
• Provide support to other accounting personnel as directed by Management.
• Provide backup telephone support and mail support. 

REQUIREMENTS

• Must be dependable, a good listener, and personable with good communication skills for direct customer contact.
• Must perform accurate work in a timely manner following established policies. 
• Ability to understand and follow oral and written instructions.
• Intermediate to advanced Microsoft Office skills specifically with Excel.
• Able to provide verbal and written correspondence.
• Ability to multitask and shift priorities based on deadlines. 
• Able to work in a team environment. 

EDUCATION AND EXPERIENCE

• High School Diploma or Equivalent required.
• Bachelor’s degree in accounting, finance, or related field preferred.

• Minimum 5 years of experience in Accounts Receivable/Billing or related accounting position. 
• Experience with Great Plains is preferred.

BENEFITS

• Competitive Compensation
• Insurance (medical, dental, vision)-First of the month after 30 days of employment
• 401(k)/ 401(k) matching- 100% of first 1% contributed and 50% of the next 5% after 1 year of employment 
• Profit sharing
• 10 Paid Holidays 
• Vacation/ PTO 
• Life Insurance

Most people talk about culture, but we live and breathe it in all that we do. We care about our customers and our associates. We strive to provide a work environment that follows our beliefs:

• Culture-  We are a team-oriented company. We believe in our employees and strive to improve the lives of those we serve.
• Benefits-  Comprehensive benefit packages
• Growth-  We believe in our employees and encourage them to grow both personally and professionally. As a company, we invest in our employees.
• Work-Life Balance-  We take pride in our employees having a well work-life balance
• Our People-  Here you will work side by side with very knowledgeable people in the industry and build relationships that last.

Check out our website and see if Pella will be a great fit for you! 

Company Website 

Pella Windows & Doors of the Carolinas and Southwest Virginia is an equal opportunity employer. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or other protected statuses as applicable by local, state, and federals laws. Hiring decisions are based solely on qualifications and business needs. 

If you are an individual with a disability, you may be entitled to a reasonable accommodation as defined under the Americans with Disabilities Act. If you require a reasonable accommodation at any time during the application or employment process, please contact Human Resources and provide the position details and your requested accommodation.