Luxury Retail Operations Supervisor

Summary The Operations Supervisor is responsible for managing back-of-house operations and supporting the sales team at the Las Vegas retail location. Reporting to the General Manager, this role oversees stockroom organization, shipping and receiving, inventory processes, and key-holder duties. The Supervisor ensures merchandise is represented on the sales floor, maintains operational standards, and helps deliver an elevated client experience. Responsibilities Monitor sales floor stock to ensure pieces are represented with the current visual merchandising set. Communicate product stock level and quality issues to management to avoid shrink. Maintain a clean and organized stock room and reorganize BOH to maximize efficiency. Perform shipping and receiving tasks efficiently and process customer shipments per company standards. Assist with physical inventory, cycle counts, discrepancy resolution, and differential reports. Support key holder duties including opening/closing the store, closing out POS, and sending EOD reports. Process damages, track and manage repairs and consolidations/transfers within deadlines. Prepare corporate finance packs bi-monthly and keep accurate records of stock movement. Monitor store supply levels and communicate ordering needs to management; assist sales team as needed. Requirements Minimum of 2 years experience in a retail back-of-house environment; luxury retail preferred. Strong communication skills with the ability to build partnerships with associates and corporate partners. Proficient with retail POS systems, Microsoft Word, Excel, and email. Self-motivated, proactive, with a positive, can-do attitude and ability to multitask in a high-paced environment. Detail-oriented with strong organizational skills and ability to maintain accurate records. #J-18808-Ljbffr brobstongroup.com - Jobboard