Room Service Associate

Experience Required

None

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Summary

Job Description:

Room Service Ambassador

FULL TIME 1ST SHIFT

Objectives are to skillfully perform multiple tasks necessary to operate the Food and Nutrition

Services/Dining Services Department to prepare and serve attractive, nutritious, satisfying meals

and to provide quality nutrition care in a safe, sanitary, and cost-effective manner to patients,

clients, and customers.

Job Description:

The purpose of the Room Service Ambassador is to serve meals to patients in a professional, efficient

manner; instruct patients on the meal ordering system; assist patients with placing their meal orders within the limitations of the physician prescribed diet; and to assess patients' capabilities to utilize the meal order system. The Room Service Ambassador will be able to provide basic information to a patient regarding their physician prescribed diet and will alert the patient's Clinical Dietitian and/or Nurse when further education or assessment is needed. The Room Service Ambassador is the main representative (or "face") of the Food and Nutrition Services Department on patient floors. The Room Service Ambassador position works much of their time without direct supervision:

Ensures services provided for patients, employees, and visitors are of high quality and maintain or enhance the patient and customer experience.

Delivers the correct menu (diet compliant) to the patient.

Instruct patients on meal ordering systems following an established script.

Obtains meal orders from patients and transfers the meal order into the FNS technology system via a tablet.

Assist patients and/or their families/guardians with meal orders and ensure orders are compliant with their physician ordered diet.

Serve meals for patients in a professional and efficient manner. Retrieves completed meals from patient rooms in a timely manner.

Mediates patient concerns regarding meal service.

Communicates with members of other departments effectively and concisely regarding patient support, issues, requests and other special situations.

Assumes the role of patient advocate regarding food services.

Essential Qualifications:

High school diploma or GED equivalent

Food Handler's Permit required by Madison County.

Benefits: Full-Time 32 weekly hours (0.8 FTE) - 40 weekly hours (1.0 FTE)

Health, Vision, Dental and Pet Insurance

Life Insurance

Short Term and Long-Term Disability and Life Insurance

Identity Theft Protection

Tuition Reimbursement up to $6,000 annually

Company paid Maternity and Paternity Leave

5 days of Paid Time Off available upon hire

Bereavement Leave (includes pets)

PTO Sell Back Program

Compassionate Leave Sharing Program (PTO Donation)

Employee Support Fund, for employees in need of emergency financial support

Retirement with Company Match

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

"EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to r ace, color, national origin, gender, s exual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.

NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call View phone number on click.appcast.io. For TDD to voice, call View phone number on click.appcast.io."

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

R26106297