Quality Systems Specialist

Quality Assurance Manager

Responsibilities:

• Identifies and closes quality gaps within key Quality systems, including Product Conformance, Raw Material & Product Traceability, Receiving, Storage, & Handling, Non-Conformance SAP system, and Internal/External Audits.
• Conducts daily disposition and product release, ensuring adherence to quality standards, and actively tracks and monitors the product hold process.
• Performs daily, weekly, and monthly reconciliation of the site quarantine area for all quality/food safety holds of finished product/raw material. This includes on-site inspection of storage trailers, maintaining reconciliation documentation and files, and potentially inspecting and verifying material destruction at Hill's site or a third-party location.
• Manages daily tasks including SAP functions, paperwork retrieval, and communication with corporate and distribution centers.
• Develops cross-functional partnerships to provide support to other departments and functional areas.
• Ensures full compliance with safety and other EOHS requirements.
• Performs other duties as assigned.

Required Qualifications:

• Associate’s degree.
• Knowledge of cGMPs.
• Working knowledge of business process systems (e.g., Microsoft or Google).
• Ability to work a flexible schedule, including overtime and some weekends.
• Ability to lift up to 50 pounds.
• Must comply with PPE requirements.

Preferred Qualifications:

• Bachelor's degree in a technical field such as Food Science, Engineering, Chemistry, Biology, or Microbiology.
• 1+ years of quality department experience in a food manufacturing environment.
• Previous auditing experience with organizations like the American Institute of Baking (AIB), Food and Drug Administration (FDA), United States Department of Agriculture (USDA), and Safe Quality Food (SQF).
• FSPCA Preventative Controls for Animal Food Certification (PCQI), with knowledge of HACCP and SPC.
• Prior SAP experience.
• Ability to operate a forklift.