Runner

Runner Job DescriptionRunners are responsible for continual set-up and prompt delivery of food to guests when the order is completed by the kitchen. Also responsible for ensuring that the highest quality of food presentation is being maintained.Essential FunctionsPromptly deliver food to the correct guests according to table and position numbersAvailable to work a variety of hours, days and shifts, including weekendsSafely and effectively transport food or beverages to a table of three in a single tripSafely and effectively use and operate all necessary tools and equipmentAbility to effectively communicate in order to perform and follow job requirements in written and spoken directionAbility to multi-task calmly and effectively in a busy, stressful environmentWork in a confined, crowded space of variable noise and temperature levelsAble to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 poundsAbility to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfacesKey Responsibilities and DutiesEnsure the overall guest experience exceeds expectations and anticipate guests' needsGreet guests with a warm, sincere smileUse tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesyRead and check each order for any special instructions and/or restrictions before taking it out of the kitchenConfirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchenCommunicate any food concerns to the CoordinatorCommunicate and follow up on any guest request or concernFollow all steps of serviceUnderstand and follow the food allergy procedure and special orders/restrictionsComply with all safety and sanitation guidelines and proceduresFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookGet along well with others and be a team playerOther duties will be assigned as needed