Technology Specialist II

Technology Specialist IIReports To: Director of Technology ServicesJob Goal: To provide hardware, software and networking technical support to the Torrington Public Schools community.Applicant Requirements:At least 3 years' technology experience including but not limited to: imaging computers, user management, device lifecycle, Gsuite, Chromebook troubleshooting, Enterprise WiFi, Helpdesk;Must be very customer oriented and comfortable working with staff, students and parents;Must be able to stand for long periods of time;Must be able to lift 50+ lbs;Must be a strong communicator;Must be a team player.Experience Requirements:Windows Operating Systems (Windows 10, Windows Server, Hyper V)ChromebooksiPadsGSuiteMac OSEnterprise WiFiZoomSmartboardsPreferred Experience:Power SchoolDestinyJAMFVideo and audio editingTricasterRubrikCarbon BlackSecurity (Milestone)VPNFreshdesk (Helpdesk)Performance Responsibilities:Installs, configures, and maintains the hardware and systems software and products for servers, desktops and peripheral equipment in a multi-platform environment.Provides onsite and help desk hardware, software and networking technical support to all district users.Coordinates acquisition of necessary software and performs basic network administrative tasks.Recommends configurations for information technology systems and develops infrastructure solutions to meet the needs of the school community.Works closely with IT staff to develop technical standards, policies and procedures relating to information technology including data and software security and backup and recovery.Provides server support for administrative and instructional activities related to the school district.Documents all changes to networks and assures adequate testing of all changes and modifications.Performs other duties as assigned.Terms of Employment: Twelve-month year.Evaluation: Performance of this job will be evaluated by the Director of Technology Services. Torrington Public Schools