Community Development Program Intake

Community Development Program Intake

Category: Community Development

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description: If you are a detailed oriented person with exceptional administrative skills and have the ability to communicate effectively this job might be for you. We are seeking a detail-oriented and compassionate professional to join our team. You will play a crucial role in assessing client needs, coordinating services, and ensuring a smooth intake process. Work experience with programs such as CDBG, HOME Program, HARRP, and LIHEAP is beneficial to this role. This position requires excellent communication skills, empathy, and the ability to work effectively in a fast-paced environment. Providing technical assistance and maintaining databases for program participants is an aspect of work. Problem solving while managing intake applications and providing information in a diplomatic manner is a priority for the person in this position.

Responsibilities:

• Conduct initial intake assessments with clients to determine their needs and eligibility for services.
• Gather and review relevant information.
• Provide information to clients about available services, eligibility requirements, and program procedures.
• Follow established protocols and procedures to maintain confidentiality and compliance with regulations.
• Work is detailed and requires you to communicate effectively and efficiently with individuals inside and outside the organization.
• While maintaining and tracking applications, you will need to compile and organize materials for current and future program applicants.

Position Requirements: The candidate for this position would have a combination of education of high school graduate or equivalent supplemented by additional business and/or computer courses and 2 years' in administrative support duties. Knowledge of modern office practices, procedures, equipment, and various computer products, including Microsoft programs, will be essential in this role. If you are selected to fill the role of Community Development Program Intake, you will need to present a valid North Carolina Driver's License, pass the pre-employment drug screen and background screening process.

Salary: $39,046.81. Organization provides excellent benefits including NC Local Governmental Employee's Retirement System. PTRC participates in the Public Service Loan Forgiveness Program (PSLFP).

About the Organization: At the Piedmont Triad Regional Council (PTRC), we work to implement creative regional solutions to improve the lives of the community. When you visit our vibrant office conveniently located in Kernersville, the center of the Triad, you find our passionate staff members working diligently to fulfill our mission. Our office is on the southside of the Interstate 40 at the NC Highway 66 interchange. It is a 20-minute drive to downtown Greensboro, Winston Salem, or High Point. Our location is equipped with an electric charging station. Our organization has seven core departments; Area Agency on Aging, Criminal Justice, Economic Development, Community Development Services, Management Services, Regional Planning, and Workforce Development. Our staff in each department specializes in serving its niche of the Triad community. PTRC employees are constantly looking for ways to innovate and expand our programs. We look for ways to enrich our lives in and outside of the workplace. If you are passionate about serving the public and desire to grow and expand your skillset, the PTRC could be an excellent fit for you! The PTRC hires and retains staff that is at the top of their field. See why our employees love working at the PTRC.

Salary Range: Salary $32,697. Organization provides excellent benefits including NC Local Governmental Employee's Retirement System. PTRC participates in the Public Service Loan Forgiveness Program (PSLFP).

Exempt/Non-Exempt: Non-Exempt

Full-Time/Part-Time: Full-Time

Location: Kernersville

Open Date: 6/1/2026

This position is currently accepting applications.