Customer Solutions Engineer Manager

Job Description

Job Description

Technical Support Engineer – Metal Building Systems | $110,000–$140,000 | Lincoln, NE / Remote | Direct Hire

What Matters Most:

• 7–10+ years of experience within the metal building industry or related construction environment
• Strong experience with pre-engineered metal building (PEMB) systems
• Ability to read and interpret architectural and structural drawings
• Engineering, Construction Management, or related technical degree strongly preferred
• Strong communication and customer-facing skills
• Ability to explain technical concepts to non-technical stakeholders
• Experience supporting estimating, engineering, or technical sales functions
• Knowledge of MBMA standards, AISC specifications, and metal building systems
• Understanding of constructability, insulation systems, and structural framing applications
• Experience supporting complex/custom building projects preferred

Job Description:

We are seeking an experienced Technical Support Engineer to support complex metal building system projects by serving as a technical resource for the Sales, Estimating, and Engineering teams. This role is highly consultative and focused on helping customers, architects, and internal teams develop practical, code-compliant, and cost-effective building solutions.

This is not a traditional quota-driven sales role. The position is primarily focused on technical support, solution development, and project collaboration for larger and more customized metal building opportunities.

The Technical Support Engineer will work closely with customers, architects, structural engineers, estimators, and project teams to help guide projects from early concept discussions through technical development and quoting support.

Responsibilities:

• Provide technical support to Sales and Estimating teams on complex building opportunities
• Assist with pricing, quote development, and resolving technical design issues during the estimating process
• Review architectural and structural drawings to support project feasibility and constructability
• Participate in meetings with customers, architects, engineers, and project stakeholders
• Recommend practical and cost-effective metal building solutions aligned with customer needs and code requirements
• Collaborate with Engineering teams to ensure project intent and technical requirements are clearly communicated
• Support specialty projects including educational facilities, field houses, and custom structural applications
• Help identify and resolve design conflicts, constructability concerns, and system compatibility issues
• Serve as a technical resource across departments throughout the project lifecycle

Qualifications and Requirements:

• Strong knowledge of metal building systems and PEMB applications
• Familiarity with MBMA practices and AISC specifications
• Understanding of structural framing systems and metal building insulation systems
• Experience supporting technical construction or building system projects
• Strong interpersonal and communication skills
• Ability to work cross-functionally in a collaborative environment
• Customer-focused mindset with strong problem-solving ability

Benefits and Perks:
• Competitive compensation package
• Medical, dental, and vision benefits
• Long-term career stability and growth opportunity
• Collaborative and highly experienced team environment
• Opportunity to work on complex and technically challenging projects
• Exposure to large-scale custom building applications

Your New Organization:
Our client is a well-established leader in the metal building systems industry, known for delivering high-quality custom-engineered building solutions across commercial, industrial, and specialty construction markets. The organization values collaboration, technical excellence, and customer partnership while maintaining a strong reputation for quality and innovation.

Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment. The base salary range for this position is $110,000–$140,000 annually, excluding benefits, bonuses, or other compensation. Final salary will depend on experience, technical expertise, and overall qualifications