Shift Leader
$16 per hourInsomniacookies
Location: 1300 Sweet Home Rd, Amherst, NY 14228 Responsibilities Provide incredible customer service and quality products to all guests throughout their experience within the bakery. Support store leadership by maintaining operations during the shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members. Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team. Support and work alongside the Cookie Crew. Provide a safe, clean working environment for guests and staff and adhere to safe food handling practices. Manage cash handling and deposits. Desired Skills / Experience At least 1 year of working experience in a customer‑service focused role. Experience with point‑of‑sale systems. Outstanding communication, time management, and people skills. Outgoing, friendly, and patient demeanor. Detail‑focused and results‑oriented. Ability to lead by example and motivate others. Ability to lift up to 40 lbs. Legally eligible to work in the United States. Must be 18 years or older to be employed. Perks & Pay Starting pay $16.00/hr. Flexible part‑time work schedules. Pay‑on‑Demand – daily payment for shift earnings from the day before. Paid vacation and sick time off. Interactive training and mentorship. Pet insurance for your furry loved ones. Job stability with a rapidly growing and reputable company. Achievable growth/promotion opportunities. Fun, exciting team environment. Employee discount and free cookies with every shift. #J-18808-Ljbffr Insomniacookies
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