Clinical Marketing Liaison - Full Time - Behavioral Health

Clinical Marketing Liaison

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Clinical Marketing Liaison acts as a liaison to area mental health and addiction providers and provides rapid response for referral inquiries from hospital case managers, outpatient centers and other designated providers including employee assistance professionals, student assistant counselors, human resources professionals, businesses, industry, unions, physicians, psychologists and other clinicians. Presenting an image which projects Carrier as a leader in the provision of treatment in addiction and behavioral health with priority placed on maintaining census development through active field marketing efforts. This position requires in-person marketing calls within defined geographic locations throughout the state.

***Position Primarily Located in Mahwah, NJ -- Travel is involved***

Responsibilities

A day in the life of a Clinical Marketing Liaison at Hackensack Meridian Health includes:

• Generates new business leads and pursues prospective referral sources with a regional/territory focus on all of the following service lines: Adolescent, Older Adult, Adult Psychiatric, Blake Recovery Center, Retreat and Recovery at Ramapo Valley, East Mountain Youth Lodge, East Mountain School, and Carrier Clinic Behavioral Health at Raritan Bay.
• Establishes liaison and makes regular visits to above-named referral sources, actively marketing Carrier's psychiatric and addiction recovery services.
• Key liaison to area hospitals, outpatient providers, and other designated providers to market the specialized mental health and addiction services offered as part of Carrier Clinic Behavioral Health. Including: Carrier Clinic, Carrier Clinic Behavioral Health at Raritan Bay, Retreat and Recovery at Ramapo Valley.
• Receive referral inquiries from providers, facilities, or any customer source.
• Meet with patients and families to discuss the Admission process, anticipated treatment, expected outcome and financial implications.
• Communicate transfer, admission, clinical and financial information to appropriate admissions staff members. Ensure that the facility is prepared for the admission.
• Work with Admissions to assist in facilitation of patient placement based on clinical services needed, bed availability, patient/family preference, geographic location, etc.
• Assist facility staff with the basic information on admission.
• Utilizes laptop, scanner, and other technology to assist with the admission process.
• Conduct regular visits to referring hospitals to build and maintain relationships with Discharge Planners, Case Managers, Physicians and others to ensure that Carrier Clinic is responding promptly and is meeting their psychiatric and addiction patients. Additionally, regular visits should serve as an educational service in which the hospital learns of the Carrier Clinic's new, enhanced or existing services and capabilities.
• Coordinate tours of Carrier Clinic, Blake Recovery Center, Retreat and Recovery at Ramapo Valley, and Carrier Clinic Behavioral Health at Raritan Bay for referral sources.
• Participate in Mental Health and Addiction focused Trade Shows and Conferences in both a statewide and local territory level.
• Serves on hospital committees as appointed.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Master's degree in Social Work (MSW) or Master's degree in Counseling, or a related field.
• Minimum of 6 years combined experience, with a minimum of 3 years post-MSW/MA clinical psychiatric experience in a hospital or behavioral health care facility, and a minimum of 3 years Marketing/Business Development experience.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

Licenses and Certifications Preferred:

• Licensed Associate Counselor (LAC), NJ Licensed Social Worker (LSW), NJ Licensed Professional Counselor (LPC), NJ Licensed Clinical Social Worker (LCSW), or NJ Licensed Alcohol and Drug Counselor (LCADC).
• Mental health and addiction experience.

If you feel the above description speaks directly to your strengths and capabilities, then please apply today!

Compensation Minimum rate of $92,144.00 Annually HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.