SLA-Driven Call Center Operations Manager
ASM Research, An Accenture Federal Services Company
A federal services consulting firm in Denver seeks a Call Center Operations Manager to oversee daily call center functions. This role involves managing operations to ensure high-quality outreach, refining workflows for efficiency, and maintaining compliance with federal standards. The ideal candidate will have a Bachelor’s degree in a relevant field, along with significant project management experience. Strong leadership skills and a commitment to quality improvement are essential for success in this role. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 3 days ago
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