Front Desk Agent/Night Auditor

InnVite Hospitality

Dayton, OH

Front Desk Agent/Night Auditor

According to Hotel Standards:

Guest Check-in & Check-out
PMS Operations
Cash Handling & Credit Card Transactions
Switchboard Operation and Telephone Etiquette
Front Office Emergency/Security Procedures
Reservations-Guest Rooms and Meeting Rooms
Assist with Administrative Duties as assigned by Management
Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily
Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
Minor Decision Making
Take Group Reservations & Set up Group Blocks
Sales of Guest Rooms with New Arrivals and Phone Inquiries
Follow All Policies & Procedures as Outlined in the Employee Handbook
Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag
Operate Laundry as Directed
Maintain a Professional Attitude to all Guests, Associates & Vendors

Required Skills:

Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
Basic Math
Hand Writing
Computer Skills/Keyboard/Typing Skills
Operate a 10 Key Calculator
Hospitable, Civil Contact with the Public
Ability to Work Independently, with Little to no Supervision
Ability to Complete Multiple Tasks Simultaneously
Night Audit/Basic Accounting Skills/Training

Physical Requirements:

Neck: Bending & Twisting
Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
Hands: Finger Dexterity, Grasping
Trunk: Bending & Twisting
Legs: Normal Balance, Crouching or Kneeling
Feet: Standing For Long Periods, Walking, Climbing Stairs
Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation

Vision: Legal Normal Vision with or without Accommodation

Innvite Hospitality

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Vacancy posted 3 days ago

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