Technical Writer

Technical WriterDigital Assets Team is seeking a detail-oriented Technical Writer to join our team. The ideal candidate will be responsible for creating, editing, and maintaining high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering teams, and other stakeholders to ensure accurate and accessible content.Key Responsibilities:Provide expertise and guidance on best practices for product documentation setup for commercial purposesReview existing documentation related to products and applications and identify areas of improvement for our documentation strategyWork with UX team to optimize the setup of documentation on Resource HubWork with Product, engineering, and commercial teams to generate content and publish product requirements, operational flows, user, and technical related materialEstablish standardized processes and templates for the efficient delivery of a consistent library of documentation for LedgerScan, CMP, and FactoryAssist with content generation and production of documents as necessaryAssist in creating content strategies and documentation plans to support product developmentCollaborate with cross-functional teams to understand end-user needs and incorporate feedbackSkills and Experience Required:8+ years of experience as a Technical Writer, with a focus on API and ABI documentation2+ years of experience in a software development roleExperience with legacy financial institutions technology and API integration architectureExperience with Blockchain and Web3 technologiesStrong understanding of APIs, RESTful web services, and programming conceptsProficiency with various authoring, CMS, and task management toolsFamiliarity with API documentation tools, such as Swagger, Postman, or similarProficiency with Confluence, JIRA, and JSONBasic diagramming skills using tools like draw.io, Miro, or similarExperience using tech stacks like Python, MongoDB, CDC, and KafkaExperience working in a fast-paced, dynamic environmentStrong time management skillsAbility to thrive in an environment that grants you a lot of autonomy to explore creative solutions