Director, RGM Digital Transformation

Director, RGM Digital Transformation

The Head of Revenue Growth Management (RGM) Digital Transformation will lead KHC's commercial digital strategy by owning the end-to-end delivery and scaling of descriptive and predictive analytics products across Price, Promotion, Assortment, Trade Investment, and Forecasting. Drive measurable top- and bottom-line impact over 3–5 years by securing funding and managing $10M+ CAPEX, defining roadmaps and ROI, and embedding solutions into the broader analytics ecosystem and RGM/Sales/Marketing routines. Direct cross-functional agile teams and global rollouts, align with Global Tech and Finance/S&OP/IT leadership, and build sustainable capabilities through change management, documentation, training, and an RGM Lab pipeline of new proofs of concept.

Essential Functions & Responsibilities

• Set the Commercial Digital vision and roadmap: Define and own the multi-year (3–5 year) Commercial Digital strategy and roadmap, aligned to enterprise priorities, technology/architecture standards, and measurable value outcomes across commercial decisioning.
• Build and scale an integrated analytics product portfolio: Develop and operationalize descriptive and predictive analytics products across Pricing, Promotions, Assortment/Mix, Trade Investment, and Forecasting, ensuring solutions are repeatable, scalable, and embedded into day-to-day commercial routines.
• Own end-to-end product, funding, and value management: Lead opportunity sizing, business case development, prioritization, and release planning; govern investment decisions including $10M+ CAPEX oversight; and maintain disciplined ROI/benefits tracking to ensure value is captured in-market (not just modelled).
• Lead scaled agile delivery and cross-functional execution: Run delivery through 5–6 cross-functional agile pods (Commercial, IT, Data & Analytics). Manage 3–4 direct reports and coordinate a broader internal/vendor delivery organization (~100 roles), ensuring quality, timelines, and outcomes.
• Deliver priority commercial outcomes at scale: Drive material impact through flagship solutions including AI-enabled Promo D&A, expanded in-house pricing optimization, and scalable assortment/mix optimization—with continuous performance improvement based on usage and results.
• Elevate promo effectiveness and evaluation quality: Strengthen promo evaluation methodology and outcomes by integrating shopper/customer metrics (e.g., into Rocket) to improve effectiveness measurement and support brand equity protection.
• Connect Commercial and Marketing investment decisions: Ensure media ROI and marketing investment performance are incorporated into the same decision frameworks used for pricing and promotions to enable consistent enterprise trade-offs.
• Create a seamless end-to-end user experience: Integrate RGM optimization products with TPM and demand planning solutions to streamline workflows for Sales Finance, Category, and Account teams and improve usability and adoption.
• Drive rollout, adoption, and change management globally: Partner with BU/Zone leaders (BU Presidents, Sales leaders, CDO/CFO stakeholders) to deploy solutions, redesign processes where needed, deliver training and enablement (including RGM Academy assets), and execute sustained value-capture plans.
• Establish sustainable operating models and standards: Define live-market support and product operations (support, maintenance, upgrades, backlog governance), maintain strong documentation and digital learning assets, and serve as methodology owner for pricing analytics and promo evaluation while building internal capability via communities of practice and an RGM Lab pipeline from PoCs to scaled products.

Expected Experience & Required Skills

List the candidate's proven experiences and specific skills that are required to perform the role. This section should:

• Be consistent across the job posting, interview, assessments, and the job itself
• Include specific, qualitative proven experiences versus generic years of experience
• Include both "hard" and "soft" skills
• Include skills that are observable, measurable, and assessable (speaking to their criticality to the role and business)

NOTE: Exclude "preferred" skills that are not required to perform the job effectively.

Start writing bullet points below.

• 7+ years in Revenue Growth Management, Commercial Strategy, or related functions within a global FMCG or consumer goods company.
• Advanced degree in quantitative discipline (e.g., Mathematics, Statistics, Econometrics) and 10+ years of hands-on forecasting and optimization work; alternatively, a Global Top-20 MBA minimum.
• 10+ years of experience in analytics and data-driven decision support.
• 10+ years working across multiple functions, with demonstrated ability to collaborate across stakeholders and lead an agile team.
• Experience building and delivering analytics/data products using Agile methods.

Work Environment & Schedule

This position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires flexibility for global interaction.

Location: Chicago