Program Manager

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do As the Program Manager for Agentic Commerce GTM, you will be the operational and coordination backbone of the highly cross-functional Agentic Commerce GTM motion. You will report to the Agentic Commerce GTM lead, but will work across a wide set of internal stakeholders including Global Partnerships, Enterprise Sales, Industry Sales, Solution Architects, Alliances & Channels, Professional Services, Marketing, and more. You will translate strategy into coordinated action, keep cross-functional partners aligned and accountable, and ensure that the GTM organization is operating with speed, clarity, and alignment as we scale merchant and agent ecosystem development.You will have the opportunity to coordinate externally across both sellers (merchants/platforms) and agents as we stand up new pilot programs. Responsibilities Own the operating cadence of the Agentic Commerce GTM function, including driving weekly cross-functional GTM meetings like GTM SteerCo and pipeline. Serve as connective tissue across all GTM workstreams, maintaining a unified view of progress, blockers, and dependencies Identify process gaps or inefficiencies across GTM workstreams and drive improvements Stay updated on product developments to ensure GTM roadmap is aligned with product strategy Sharpen multi-party execution across agents and sellers to ensure Stripe delivers a first class experience and enables pilots and betas to graduate to scaled onboarding and eventual self-serve Drive merchants towards integration readiness by coordinating across product, engineering, professional services, legal, sales, and more; proactively identify risks and help unblock Manage launch readiness for key agent partner launches ensuring our field, our partners, and our users are prepared for go-live Work with Product S&O to define and track the right GTM KPIs Build and maintain program tracking systems, dashboards, and reporting to give pipeline and progress visibility to senior stakeholders (e.g., RTBR) Partner with SSO and F&S to develop forecasts and drive planning Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 7+ years of experience in program management, sales operations, business operations, or a related GTM operations role — ideally at a high-growth technology or payments company Demonstrated ability to manage complex, multi-work stream programs involving 5+ cross-functional stakeholders simultaneously, without direct authority Strong written and verbal communication skills — you can synthesize ambiguous situations into crisp updates, and write clearly for both executive and working-level audiences Proven track record of building and running operational systems from scratch: project trackers, meeting cadences, reporting frameworks, and decision-making infrastructure High ownership and accountability — you proactively identify what needs to be done and do it without waiting to be ask Preferred qualifications Experience working on GTM programs for emerging product categories — ideally AI, developer platforms, fintech, or payments infrastructure Familiarity with enterprise go-to-market motions, including partner/alliance programs, professional services, and solutions architecture teams Experience building or scaling self-serve and scaled onboarding programs alongside a product team Strong analytical instincts — you can pull data, build dashboards, and frame problems quantitatively, even if this isn't your primary skill Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual US base salary range for this role is $159,100 - $238,700. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations New York, Atlanta, South San Francisco HQ, Seattle, or Chicago At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. #J-18808-Ljbffr