Social Worker Assistant: Community Health

Primary Duties and Responsibilities The Social Worker Assistant provides administrative support, programmatic assistance and patient navigation for patients, the Center for Healthy Living staff, and partner agencies. Support includes patient screening, conducting intake interviews, appointment scheduling, case management and overall coordination of the patient care plan. Coordinates with clients/patients to ensure they are following up on recommendations by Center for Healthy Living staff and assists with obtaining essential services. Contacts appropriate community resources to meet clients’ needs. Maintains regular contact with clients, facilitating communication between the client, family and Center staff. Ensures information on plan of care is provided to all care providers with patient consent. Depending on department needs, may require commuting between multiple sites/ locations in the community. Performs administrative support duties which include clerical duties and answering telephone calls from referral services, the public, and community agencies. Projects an image of professionalism in communication, appearance, and conduct. Maintains confidentiality. Acts as Hoag Ambassador to patients, visitors, staff, physicians, vendors, and the community. Performs other duties as assigned. Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year. For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy. Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes. Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California. To learn more about Hoag’s awards and accreditations, visit: [ Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.