Pharmacy Technician Call Center,

Pharmacy Technician

AssistRx has engineered the perfect blend of technology and talent to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.

A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.

***VOTED one of Orlando's BEST PLACES TO WORK three years in a row***

The Pharmacy Technician is responsible for supporting the Pharmacist in the accurate and timely fulfillment of prescriptions. This role encompasses a variety of technical functions, including packaging, inventory management, and record keeping, as well as repetitive or routine tasks associated with prescription processing in a licensed pharmacy setting. The Pharmacy Technician operates in compliance with the rules and regulations established by the Florida State Board of Pharmacy and Federal Pharmacy Law.

Job Details Snapshot:

• Locations: 2400 W Sand Lake Rd Suite 200 Orlando FL 32809
• 9400 Southpark Center Loop | Suite 200 | Orlando, FL 32819
• Schedule: Monday to Friday Compensation: $21/hr – $23/hr

Why Choose AssistRx:

• Competitive Compensation: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
• Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
• Career Growth: We prioritize a "promote from within mentality". We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
• Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
• Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus!

Duties and Responsibilities:

• Perform packaging, labeling, record keeping, and other tasks associated with prescription fulfillment and dispensing.
• Contact physicians to obtain missing or necessary prescription information.
• Takes incoming calls responding to patient request and routing calls as needed to appropriate team members.
• Collect and verify pertinent patient information to ensure accurate processing.
• Assist the Pharmacist in maintaining procedures and documentation to ensure compliance with state and federal regulations.
• Adhere strictly to HIPAA regulations to safeguard patient confidentiality.
• Respond to customer inquiries via phone, providing support with order placement, system navigation, and product location.
• Accurately count, label, and prepare prescriptions according to established protocols.
• Maintain a clean, safe, and organized work environment in accordance with regulatory standards.
• Deliver high-quality customer service, fostering positive relationships with patients at the pharmacy counter.
• Support inventory management by ensuring timely processing and stock control to improve operational efficiency.
• Use pharmacy management software for accurate and efficient prescription processing.
• Assist pharmacists in preparing and dispensing medications to ensure patient safety and satisfaction.
• Perform other duties as assigned by pharmacy management.