Insurance Customer Service Representative

$60k - $120k

Leauxcal Insurance Agency LLC

Job Description
Job Description
Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today! Compensation:
$60,000 - $120,000 yearly
Responsibilities:
Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
Track current marketing activities, so you can appropriately respond to insurance-related inquiries with all of the resources at your disposal
Make accurate modifications to consumer policies depending on the information supplied
Confirm client insurance coverage and provide evidence of insurance papers to policyholders
Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved
Qualifications:
A general understanding of insurance policies and schedules is preferred
Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents
Position requires a high school diploma or GED equivalent
Display strong communication skills, active listening skills, and personal skills
Previous customer service experience required for this position
Must have an insurance license and insurance experience.
About Company
We are an independent insurance agency located in Lafayette. We are excited to bring on a new team member!

Vacancy posted 1 day ago

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