CX Text Analytics Architect (NLP & Taxonomy)
$50k - $60kGlobal Payments
Global Payments is looking for a CX Research & Modeling Analyst in Cincinnati, Ohio. This hybrid role will focus on enhancing Voice of the Customer capabilities through advanced text analytics using NLP and machine learning tools. You will collaborate with various stakeholders to build scalable systems and ensure insight accuracy, driving customer satisfaction and retention. Required qualifications include a bachelor’s degree and hands-on expertise in relevant analytics tools. The position offers a competitive salary range of $50,000 - $60,000 based on experience. #J-18808-Ljbffr Global Payments
Vacancy posted 4 days ago
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