Service Manager

Job Description

Job Description

We are currently seeking a Service Technician to join our team!

You will be responsible for completing work orders and other required tasks at the community. You must be able to work unsupervised while performing quality repairs to HVAC, electrical, and plumbing systems. You must be able to diagnose and troubleshoot problems. Customer service is of the highest importance and must always be displayed. Other tasks include finish work and occasional property turnover. Documentation is done via smart devices such as smartphones and tablets.

Essential Duties and Responsibilities

• Completes resident service requests or turns in a timely manner, providing outstanding customer experiences to residents
• Assists with upkeep of all assets to meet Company quality standards
• Handles emergency service requests on a rotational basis
• Ensures all tasks are completed in a timely manner
• Uses company tools and equipment as directed and in accordance with all required safety standards
• Coordinates with assigned personnel and/or other trades for the purpose of completing projects and service requests efficiently
• Functions as part of an interdepartmental team
• Responds to emergency situations during after-hours to resolve immediate safety concerns

Minimum Qualifications (Knowledge, SKILLS, and Abilities)

• Strong aptitude with computers, internet, network phone systems
• Work is performed while standing, sitting and/or walking
• Requires the ability to communicate effectively using speech, vision, and hearing
• Requires activity involving being exposed to moving machinery
• Changes in temperature and humidity, and exposure to dust, fumes, and gases
• Transport a variety of tools, equipment, and supplies for the purpose of ensuring the availability of materials required at the service site
• Exemplary Customer Service skills
• High school diploma or equivalent
• HVAC Certification Required
• Must have own tools, we will provide larger equipment as needed
• Pass a Motor Vehicle, Drug Screen, Credit, and Criminal Background Check
• Time Management skills
• Valid driver’s license is a requirement

Amazing company located in Birmingham, AL. Managing over 30 properties and growing.

Company Description

Amazing company located in Birmingham, AL. Managing over 30 properties and growing.