Service Advisor

Kolar Automotive Group Job OpportunityKolar Automotive Group has had the privilege of serving the community for over 50 years. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better.We pride ourselves on doing business differently than everyone else. We strive to maintain our strong footprint in the community and not be your typical automotive dealership by having a great team, a strong business model, a healthy and rewarding company culture, and being intensely focused on quality.Benefits401(k)Health InsurancePaid TrainingPaid VacationNo SundaysDiscounts on service, parts and vehicles!ResponsibilitiesMeet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relations.Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.Monitor the progress of each vehicle throughout the day, and updating customers frequentlyIncrease profitability by maximizing sales & execute retail promotions.Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.Oversee and participate in quality control.Participate in the development and documentation of Standard Operating Procedures as appropriate.RequirementsHigh School Diploma or equivalent.Accredited training in service advisor skills, customer satisfaction and quality control.Automotive service advisor experience.Ability to concentrate and accomplish tasks despite interruptions.Ability to perform a variety of tasks simultaneously.Must be willing to submit to a background check & drug screen