Bilingual (English/Cantonese) Digital Literacy Instructor San Francisco, California

Job Description

Job Description

digitalLIFT seeks contract instructors (up to 10 hours a week, pay rate $30 per hour) to provide basic digital literacy training and tech support to older adults in person in San Francisco, California.

digitalLIFT is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of digitalLIFT is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.

Duties & Responsibilities

1. Deliver Digital Literacy Training

• Provide digital literacy training to adults in-person at partner sites in San Francisco, California and remotely if needed
• Follow an established curriculum to provide 1-on-1 or group training to help adults develop skills to safely and confidently use technology
• Adjust curriculum to address identified needs within a student cohort

2. Community Outreach Support and Public Relations

• Act as digitalLIFT representative and liaison within digitalLIFT learner communities
• Survey community members to understand needs, interest and availability to participate in the program
• Communicate class schedule and send reminders to assure participants attendance
• Contribute content to the digitalLIFT website and monthly e-newsletter

3. Service Delivery Coordination

• Perform site visits at partner locations to ensure proper class set-ups
• Configure devices based on set-up guidelines
• Prepare training materials and documents for trainers and learners
• Ensure compliance with project requirements
• Address issues or escalate to Program Manager

4. Data Management & Reporting

• Ensure that all setup / follow-up and instruction hours are reported for each session
• Complete and document online assessment of individuals to determine computer skills and training needs
• Collect and report additional data about programs, services, and volunteers, as needed by digitalLIFT

To flourish in this role, you need:

• verbal and written fluency in English and Cantonese
• locate in San Francisco is highly preferred
• teaching and communication skills
• working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
• comfortable with learning new skills, tools and processes
• experience operating mobile devices including smartphones, tablets, laptops
• ability to work flexible hours

We are a multicultural team from diverse backgrounds. digitalLIFT provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

How to apply:

• Please send resume to View email address on ziprecruiter.com with the subject line "English/Chinese Bilingual Instructor"
• No phone calls
• You must be eligible to work in the United States