Dental Office Assistant - Business Assistant

Dental Front Desk, Riverview FL Riverview Smiles Dental, Riverview FL is looking for a Front Desk Business Assistant to join our team. Work Schedule Monday Off/Tuesday through Friday 7:00am-5:30pm (first two weeks of training are Monday through Friday). No weekends. Responsibilities Greet and welcome patients as they enter the office to create a great first impression. Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies. Utilize Dentrix for patient scheduling and records. Schedule and confirm appointments for multiple providers in the office. File patient insurance claims, follow up on outstanding claims, verify benefits, and explain coverage. Post insurance and patient payments and process accounts receivable. Review treatment plan fees and payment options with patients. Partner with providers and team to implement Heartland Dental systems to optimize office potential. Benefits Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO. Front‑loaded education and training, providing you the opportunity to develop to your full potential. Opportunity to be part of a secure company with 20+ years of industry experience that provides a stable career with unlimited growth potential. Access to on‑demand Daily Pay. Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment. Excellent communication and organizational skills. Access to minimum PHI necessary for performing job‑related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting. 1+ years of experience with insurance billing and accounts receivable. Experience with Dentrix or other dental software. Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Availability to attend virtual training sessions (or in‑person) periodically throughout the year. New hires in dental office positions must complete a tuberculosis (TB) test as part of a standard requirement. This is not applicable in FL & TN. EEO Statement We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr