Sales & Marketing Director

Join our DYNAMIC team at Bickford Senior Living as a Family Advocate! The Family Advocate is the sales leader that drives occupancy and revenue in a Bickford Branch while maintaining a high degree of empathy and compassion for the senior and their family as they journey through the effects of aging. Benefits Full-time employees are eligible for medical, dental, vision, and voluntary products. Bonus opportunities. Part‑time employees (29 or fewer hours per week) are eligible for voluntary life and voluntary short‑term disability. Benefits start on the first of the month following 30 days of employment. Prescription savings plan. All employees are eligible for a 401(k) with employer match. Pay available daily. Bonus eligible. Responsibilities Conduct exceptional, highly personalized tours and unique lead follow‑ups to prospective residents and family. Manage the customer relations management tool (CRM) to ensure follow‑up is documented and organized. Ensure branch staff are appropriately trained to engage in phone and tour hospitality. Help manage the move‑in process to ensure a smooth transition for residents and their families into the branch. Identify and build relationships with community professionals to maximize referred leads. Ensure the branch is appropriately staged to maximize the customer’s experience. Ensure weekly and quarterly goal‑setting meetings are completed with members of the branch leadership team. Qualifications High‑school diploma or GED required; bachelor's degree in sales or marketing preferred. Experience in senior housing sales leadership is preferred but not required. Proficiency in Microsoft Office (Windows, Outlook, Excel) and the ability to learn new applications. Strong written and verbal communication skills. Competent organizational and time‑management skills. Demonstrates good judgment, problem‑solving, and decision‑making skills. A valid driver’s license and a driving record consistent with Bickford’s insurance carrier guidelines. About Bickford Senior Living Bickford Senior Living is a community of caregivers dedicated to enriching our residents’ happiness. Founded in 1991 in Olathe, Kansas, by the Eby family, it has grown to over 50 locations in 7 states. We pride ourselves on a family environment that supports both residents and employees. Make a Difference Every Day We are passionate about our mission — to champion quality of life for all seniors. We deliver high‑quality care with a personal touch and encourage residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care‑focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. Ignite Your Potential We believe potential has no limits. We offer best‑in‑class leadership development programs designed to grow our leaders and help team members achieve their career goals. #J-18808-Ljbffr