Claims Adjuster Trainee Kalamazoo, MI

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As a claims adjuster trainee youll learn how to help customers get back on the road after an accident. This is not a field position which means youll be building relationships with customers over the a fast-paced environment youll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. Youll have the support of a collaborative team and ongoing coaching from leaders. Well also teach you the insurance stuff providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role which means youll work in-office two days that are selected by local leadership and choose where you want to work the other three days whether thats at home or in the office for a period of 12 months. After that period the days youll be expected to report to an office for important meetings training and collaboration will vary based on business this hybrid work environment youll be supported by your leaders and tenured colleagues to develop relationships establish connections and share practices that are important to your development. If you prefer an in-office environment youre welcome to work in the office as often as you would like.

You must reside within a commutable distance to Progressives Kalamazoo MI Claims office at 6475 Technology Ave Ste H Kalamazoo MI 49009.

Duties & responsibilities (upon completion of training)

Determine coverage
Determine liability (whos at fault for the damages)
Interview customers claimants and witnesses
Partner with appraisers/estimators to manage vehicle repairs
Negotiate with customers and other insurance carriers and resolve claims

Required Experience:

Intern