Packing Manager - San Fernando, CA

Select how often (in days) to receive an alert: Other Forms of Compensation: Yearly Bonus Opportunity Fresh & Ready Food Group is a member of Canteen. Canteen sets the national standard for excellence in automated retail, and EVERY segment of our business is thriving. We employ the best team in the industry and their dedication, collaboration and passion fuel our growth. YOUbring enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. TOGETHERwe’ll continue transforming the micro-market, dining, coffee, and vending industry. Come grow with us. We are Canteen. Job Summary We are seeking an experienced, results-driven Packing Manage r to lead warehouse packing and order fulfillment operations. This role is responsible for managing staff, ensuring inventory accuracy, optimizing workflows, and maintaining high packing standards to ensure all customer orders are fulfilled accurately and on time. The ideal candidate is a strong leader with excellent planning, analytical skills, and hands-on experience with warehouse systems and shipping operations. Key Responsibilities Warehouse Operations & Order Fulfillment Oversee daily packing and fulfillment to ensure orders are picked, packed, and shipped accurately and on time Monitor order flow, prioritize urgent shipments, and maintain productivity and quality standards Maintain packing standards including quality, labeling, and material usage Team Leadership & Workforce Management Supervise, train, and manage warehouse staff (pickers/packers) Assign tasks and set performance expectations (KPIs such as accuracy and pick rates) Manage schedules, labor allocation, and overtime Conduct evaluations and provide coaching or corrective action Promote accountability, safety, and continuous improvement Inventory Accuracy & Control Monitor inventory levels, accuracy, and locations within systems Partner on cycle counts, reconciliations, and discrepancy resolution Investigate short picks, damages, and mispicks Ensure proper practices such as FIFO, lot, or serial tracking Process Optimization & Continuous Improvement Analyze workflows to improve efficiency and reduce errors Implement Lean, 5S, and Kaizen initiatives Identify bottlenecks and optimize layout and picking strategies Quality Control & Accuracy Ensure high order accuracy standards (target 99%+) Conduct audits of picking and packing processes Reduce errors, returns, and damages through improvements Technology & Systems Management Utilize WMS to track orders and inventory Ensure proper use of RF scanners and barcode systems Troubleshoot system issues with IT support Maintain accurate inventory and order data Safety & Compliance Enforce OSHA and warehouse safety standards Conduct safety training and incident investigations Ensure proper PPE use and safe handling procedures Maintain a clean, organized work environment Shipping & Carrier Coordination Coordinate with carriers (UPS, FedEx, LTL) for timely shipments Manage shipping documentation and labeling Resolve delays and delivery issues Reporting & KPI Management Track and report KPIs (order accuracy, picks/hour, shipments, productivity) Provide regular reports and use data to drive improvements Customer Support Partner with customer service to resolve fulfillment issues Support urgent or high-priority shipments Qualifications High school diploma required; bachelor’s preferred (Logistics, Supply Chain, Business) 5+ years of warehouse/fulfillment experience with leadership Strong knowledge of warehouse operations and inventory control Experience with WMS, RF scanners, and shipping software Strong analytical, organizational, and problem-solving skills Proficiency in Microsoft Excel and KPI reporting Preferred Skills Experience with Lean, 5S, or Kaizen Knowledge of OSHA and warehouse safety compliance Ability to manage multiple priorities and deadlines Bilingual in English and Spanish is a plus Canteen is a member of Compass Group USA Associates at Canteen are offered many fantastic benefits. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. #J-18808-Ljbffr Compass Group USA