Support Services Specialist

Support Services Specialist

The Support Services Specialist serves in the Support Services Division, located in the selected location(s) Veteran Benefits Administration Regional Office (RO). The incumbent serves as the subject matter expert for internal and external customers on operational matters and on exercising program responsibility in space and facilities management, property management, government vehicle fleet management, alternative PIV card coordination and administrative program operations. Specific duties include:

1. Provides input for efficient utilization of space to include floor plans and design, ensuring proper cubicle design and required infrastructure.
2. Provides property management services including facilities, trouble calls, conducting inventories, and disposing of excess property.
3. Responsible for the day-to-day functions of the fleet management program by documenting authorized operators, scheduling utilization and maintenance and submitting required reports.
4. Responsible for the administration of the Personal Identify Verification (PIV) system, ensures proper issuance of PIV cards and manages administration roles. Acts as the PIV liaison as required.
5. Provide forms and publication services which consists of printing, reproduction and distribution of forms. Ensures equipment requirements are met for all forms and publications activities.
6. Provides input in the coordinating of building security with appropriate authorities.
7. Provides input in the planning and recommendations for procedural improvements in all administrative functional areas.
8. Coordinates with acquisition personnel in acquiring office supplies and equipment, then stores and distributes office supplies and equipment.
9. The incumbent may perform other duties as prescribed by the Support Services Supervisor.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-07, GS-09.

Work Schedule: Full Time, M-F

Compressed/Flexible: Compressed/Flexible may be available, discuss with hiring officials during interview

Telework: Available

Virtual: This is not a virtual position.

Position Description Title/PD#: Support Services Specialist; PD37332A and PD37331A

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not Required

Bargaining Unit: Yes

US Department of Veterans Affairs