IT Help Desk Specialist
Express Employment Professionals
IT Help Desk Specialist: Springfield, ILLove solving tech problems and helping people get back to work? Join a large, established organization in the Springfield area as a Help Desk Specialist. You'll gain hands-on experience supporting a wide range of users, systems, and technology in a collaborative, professional IT environment.What You'll LovePay up to $25.00/hour, based on experience6-month contract with hands-on experience at a large organizationA wide variety of users, systems, and technology to work withExperience that can help advance your career in IT supportA collaborative, professional technology environmentWhat You'll DoTroubleshoot and resolve common desktop and application problemsSupport users in person, by phone, by email, and through a ticketing systemDocument support requests, troubleshooting steps, and resolutionsEscalate more complex technical issues when appropriateProvide timely, professional, customer-focused supportWhat You'll BringHelp desk, desktop support, or other technical support experience is welcomeFamiliarity with Windows-based systems and common business applicationsStrong troubleshooting and problem-solving skillsGood communication and customer service skillsAbility to prioritize multiple requests in a fast-paced environmentIT-related education, certifications, or technical training are a bonusApply today or reach out to learn more. Contact Rebekah Deal: View email address on click.appcast.io
Vacancy posted 1 day ago
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