Maintenance Supervisor

Maintenance Supervisor

Atrium Management Company is a fast-growing, Orlando-based, property management and development firm serving communities across the Southeast and we're growing in the Kissimmee / Poinciana market!

Since 2014, we've built our reputation on high-touch service, operational excellence, and strong client & owner relationships and have been named the #1 Best Place to Work in Orlando back to back in 2025 & 2026!

At Atrium, we don't simply manage propertieswe build relationships.

Due to tremendous growth, we are seeking an ambitious and experienced Maintenance Supervisor to join our maintenance team at a BTR luxury townhome community in Kissimmee!

An Atrium Maintenance Supervisor is responsible for overseeing the maintenance and repair of all equipment and facilities at their community. This includes being a hands-on leader, working on maintenance requests, scheduling and prioritizing maintenance tasks, and ensuring that all work is completed in a timely and budget-conscious manner.

The Maintenance Supervisor reports directly to the Property Manager, and is expected to make teamwork and customer service a top priority. We're looking for that jack-of-all-trades maintenance professional to join the team and help take this community from good to GREAT!

Location: Kissimmee, FL 34758

Salary: $30 - $33 per hour (actual rate will be based on experience). Eligible for bonuses.

Schedule: Full Time. Standard schedule expected is Monday thru Friday, 8:00am 5:00pm, with rotating on-call schedule (some evenings/weekends required)

Key Responsibilities

• Ensure the completion of all service requests, including assisting techs and completing requests directly, as applicable *this is a hands-on position*
• Supervise, train, develop and lead a maintenance team
• Inspect community continuously, recording and correcting deficiencies
• Ensure that all keys are kept properly
• Schedule and prioritize maintenance tasks
• Perform routine maintenance and repairs on equipment and facilities
• Coordinate with Property Manager to ensure that maintenance work does not disrupt operations
• Ensure compliance with Fair Housing and Miya's Law
• Maintain accurate records of all maintenance work performed
• Ensure that all maintenance work is performed in compliance with safety regulations
• Perform HVAC troubleshooting, plumbing, minor electrical, carpentry, minor drywall repairs and other interior repairs daily
• Service requests made by residents should be completed within 24 hours
• Handle ''on call'' duties whenever needed; will carry a cell phone on a regular basis
• Assist with apartment make-readies (includes painting, repairs, cleaning, wall/sheetrock repair, lock changes, etc.)
• Order supplies (within budgetary guidelines); communicate and coordinate with vendors
• Assist in the distribution of flyers, community signage and other materials
• Assist in picking up litter & maintain small amount of grounds
• Perform preventative maintenance
• Keep inventory
• Perform additional tasks as assigned by Property Manager

What We're Looking For

• Experience: Strong expertise in HVAC, plumbing, electrical, appliances, carpentry, and general repairs. Budget-conscious with experience managing inventory, vendors, and maintenance expenses. Ability to lead, coach, and hold a team of 2+ maintenance technicians accountable.
• Soft Skills: Strong communication skills and attention to detail. Adaptable and dependable. Resourceful. Self-disciplined and goal-driven. Must have the ability to interact effectively with prospects, residents, peers, and management.
• Hard Skills: Experience with property mgmt software (ex Appfolio, Yardi, Knock, etc). Basic computer skills including email. CPO certification and REAC inspection experience is a plus!
• Mindset: Must take pride in their work. Desire to work as a team with ability to work independently on occasion. Maintains a service-oriented environment by exhibiting a professional appearance and positive attitude.

Requirements

• EPA Universal / HVAC certification is required.
• 5+ years of apartment maintenance experience, including 2+ years in a supervisory role.
• Proven experience maintaining older apartment communities and aging building systems
• Must be reliable, professional, and available for after-hours emergency on-call responsibilities.
• Experience managing work orders, make-readies, preventive maintenance, and emergency repairs.
• Knowledge of OSHA safety standards and Fair Housing compliance.
• Reliable transportation and valid Driver License.