Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent for over 34 years and have proudly called Freehold home for the past 24. Outside the office, I’m an avid adventurer who loves golfing, cycling, hiking, and spending time outdoors in every season. Family is at the heart of everything I do — both in my personal life and in how I run my agency.

Though my office is small, it’s mighty — we take pride in the work we do and the relationships we build. I believe in creating a positive, supportive environment where everyone feels valued and has the opportunity to grow.

I offer a 401k, health benefits, license reimbursement, and a strong focus on work-life balance. Our office is also pet friendly, so you’ll often find a furry friend or two brightening the day.

I’m looking for someone who’s motivated, compassionate, and ready to make a real difference in people’s lives. If you’re the kind of person who finds fulfillment in helping others and wants to be part of a close-knit, purpose-driven team, you’ll fit right in here.

ROLE DESCRIPTION:
Ed Hocker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

 
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. 

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.