Certified Medical Assistant - Endocrinology

Certified Medical Assistant - Endocrinology

General Job Summary: Position is responsible for performing duties in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and logistical tasks.

(Regulatory Notes: Medical assistants must adhere to the MA scope of practice. Medical Assistants must protect patients’ health information for confidentiality, authorized access for treatment and data security.)

Primary Job Responsibilities / Tasks (may include, but not limited to)

Patient care responsibilities include

• Escort patients to exam rooms/procedure room, interview patients, measure vital signs including weight, blood pressure, pulse, temperature, collect patient history; perform screenings per provider guidelines, other physical examination preparations and document all information in patient’s chart.
• Assist patients as needed with walking transfers, dressing, collecting specimens.
• Perform nursing procedures under supervision of physician or physician assistant.
• Assist physician and physician assistant in exam rooms.
• Give instructions to patients/families as instructed by physician or physician assistant.
• Serve as first point of response to patient care related telephone calls and messages. Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls per Physician/ACP direction.
  • Collect information and process messages from patients and front office staff to physicians and physician assistants.
• Clinical pharmacology; drug administration through various routes except IVs including injections.
• Assist with minor surgery including surgical tray set‑up pre/post‑surgical care, applying dressings, and suture removal.
• Administer injections.
• Instruct patients with assistive devices, body mechanics, and home care.
• Initiate laboratory procedures in accordance with OSHA guidelines and quality control methods.
  • CLIA‑waived testing.
  • Capillary punctures and venipunctures.
  • Specimen handling such as urine, throat, vaginal, stool, and sputum.
• Initiate electrocardiography testing including mounting.
• Schedule appointments and referrals. Follow up to ensure completion of physician orders.
• Medication refills.
• Lab reconciliation.
• Complete forms and prior authorizations for medications.
• Monitor and check assigned Athena boxes and other assigned boxes for coverage.
• Work at different Tryon office locations as needed.
• Other duties as assigned.

Clerical responsibilities include

• Assemble patients’ health information including patient symptoms and medical history, exam results, X‑ray reports, lab tests, diagnoses, and treatment plans.
• Ensure all related reports, labs and information is available in patients’ medical records prior to their appointment.
  • Review to ensure all forms are completed, properly identified, and signed and that all necessary information is in the EHR.
  • Communicate as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
• Obtain and send patient medical records to support seamless care delivery.
• Ensure that records are sent within one work day of chart completion to all physicians involved in a patient’s care.
• Obtain lab/X‑ray reports, hospital notes, referral information, etc.
• Complete forms/requisitions as needed.
• Schedule physician and ancillary appointments.
• Update charts to ensure that information is complete and filed appropriately.
• Alert physician when chart is incomplete or has not been completed within established time standards.

Environmental/logistical responsibilities include

• Check schedules and organize patient flow.
• Set up instruments and equipment according to department protocols.
• Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control.
• Perform medical/surgical asepsis, sterilization, instrument wrapping and autoclaving.
• Clean sterilizer according to scheduled maintenance program and keep appropriate records.
• Keep exam rooms stocked with adequate medical supplies, orders, sorts, and store supplies.
• Complete biohazard waste disposal and monitoring.
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).

Requirements

Education

• High school diploma or equivalent and completion of an accredited Medical Assisting program (CAAHEP or ABHES).
• Medical Assistant certification required.
• Maintain American Heart Association or American Red Cross BLS certification.
• Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
• Completion of TB test will be required.

Experience

• Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office.
• Electrocardiogram (EKG).
• Vital signs, venipuncture, capillary, and injection.
• E.H.R. utilization.
• Serving customers in person and on the phone.

Physical Requirements

• Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
• Must be able to lift and support weight of 35 pounds.
• Ability to concentrate on details.
• Use of computer for long periods of time.