Customer Service Associate

Job Description

Job Description

CUSTOMER SERVICE AND SCHEDULING REPRESENTATIVE

FULL TIME POSITIONS - IMMEDIATE OPENINGS - $15 PER HOUR PLUS BONUS

Orr Nissan of Wichita is looking for highly motivated individuals with a strong desire to succeed and focus on customer service. Sales experience preferred, but not required. Training is provided to ensure your success! Our customer service and scheduling department is the heart of the dealership as we are the main point of contact and communication for the store. We offer a very fast paced and professional work environment. This is a full time position with two days off (typically one during the week and one during the weekend). Orr Nissan is a family owned company that promotes inner growth and a lot of different paths for upward movement!

WHAT YOU WILL DO:

• Meet daily goals for appointments and calls

• Handle outbound and inbound calls

• Set appointments for both sales and service

• Follow up after customer visits to ensure satisfaction

• Develop and maintain relationships with both new and previous customers

• Create strategies to increase customer loyalty

COMPANY OFFERS

• Full benefits package (Medical, Dental, Vision, 401k)

• Opportunities for internal growth

• Fast paced, professional environment

• No ceiling on the amount of money that you can make

JOB REQUIREMENTS

• Call center experience (6mo)

• Customer service experience (1yr)

• Data entry

• Basic computer skills

• Automotive experience preferred

• Scheduling experience preferred

• Effective problem solving skills