Sales

Job Description

Job Description

Company Overview Trilogy Warehouse Partners is a leading provider of flexible warehousing solutions, specializing in multi-temp storage, USDA-approved facilities, and logistics support across key markets like St. Louis and New Jersey. We help businesses scale efficiently with immediate capacity and tenured operations teams. Join our dynamic sales team in a fast-paced environment focused on growth and customer success.

Position Summary We are seeking a motivated Inside Sales Representative to manage inbound leads and support sales for our "velocity" customers (smaller, high-volume accounts requiring quick-turn solutions). This role is ideal for a proactive self-starter who thrives in a phone-based sales environment, with opportunities to contribute to digital marketing and operational efficiency. Reporting to the VP of Sales, you'll handle day-to-day inquiries, nurture relationships, and drive revenue through CRM tracking and reporting. Base salary $50,000–$65,000 DOE, plus commission on closed deals.

Key Responsibilities

• Inbound Lead Management: Answer the main sales phone line, qualify and respond to inbound inquiries from potential and existing velocity customers, providing quotes, facility details, and solutions for warehousing needs (e.g., short-term storage, multi-temp options).
• Deal Tracking and Closure: Use our CRM system (e.g., HubSpot or similar) to log interactions, track deal progress, update pipelines, and follow up on opportunities to convert leads into revenue-generating accounts.
• Digital and Social Support: Manage and update the company's LinkedIn page, including posting content, engaging with followers, monitoring messages/leads, and coordinating with leadership on campaigns to generate awareness and inbound interest.
• Sales Support and Operations Assistance: Collaborate with the field sales team on administrative tasks, such as preparing proposals, scheduling demos/site tours, coordinating contracts, and handling customer onboarding logistics.
• Reporting and Analysis: Generate and send internal reports on lead volume, conversion rates, and velocity customer metrics; identify trends to support sales strategies and operations improvements.
• Customer Relationship Building: Maintain ongoing communication with smaller accounts to upsell services, resolve basic issues, and ensure satisfaction, while escalating complex needs as required.

Qualifications

• Education: Bachelor's degree in Business, Sales, Marketing, or related field preferred; equivalent experience accepted.
• Experience: 1-3 years in inside sales, customer service, or lead generation roles, ideally in logistics, warehousing, or B2B services. Experience with CRM tools (e.g., Salesforce, HubSpot) and social media management required.
• Skills:
  • Excellent phone etiquette and communication skills (verbal/written) with a customer-first mindset.
  • Proficient in Microsoft Office/Google Workspace; basic analytics for reporting.
  • Ability to multitask in a high-volume environment, with strong organizational skills and attention to detail.
  • Familiarity with LinkedIn for business development and content curation.
  • Self-motivated, tech-savvy, and adaptable to sales/ops workflows.
• Preferred: Knowledge of supply chain or warehousing industry; experience with velocity-based accounts or inbound sales funnels.

What We Offer

• Competitive base salary + uncapped commissions and performance bonuses.
• Comprehensive benefits: Health insurance, 401(k) match, paid time off, and professional development opportunities.
• Collaborative, growth-oriented culture with hybrid work options.
• Tools and training to succeed, including CRM access and sales resources.