Administrative Technician

Position Information

New Hanover County's Health and Human Services Centralized Services team is seeking a customer focused Administrative Technician , who will perform a variety of general office functions to provide administrative support to the assigned department. Duties may include directing communications between colleagues and customers, organizing appointments, entering data, bookkeeping, and maintaining office equipment.
Other Essential Duties:

• Provides administrative and customer service support by serving as the primary office receptionist, assisting citizens in person, by phone, and in writing, preparing correspondence and reports, and maintaining office schedules, appointments, and travel arrangements.
• Coordinates office operations and records management by maintaining electronic and physical records, processing mail, managing personnel files and training records, ensuring compliance with records retention requirements, and safeguarding confidential information.
• Processes financial and purchasing transactions by preparing and reviewing purchase orders, invoices, payment vouchers, petty cash reimbursements, and maintaining accurate financial documentation.
• Supports daily office functions by maintaining office supply inventory and equipment, assisting with onboarding and training new employees, responding during emergency operations, and performing other related administrative duties as assigned.

New Hanover County's Consolidated Human Services Agency is a single county agency that provides any combination of Public Health and Social Services throughout the county. New Hanover County Public Health is a fast paced environment comprised of a team of dedicated professionals who stay committed to the County's goal of superior public health and public safety by providing services in the areas of nutrition, personal health, environmental health, school health, maternal health, child health, community health, counseling, epidemiology, lactation, health education and health administration. Ideal candidates for the Health department have an eye for detail, the ability to multi task and shift priorities seamlessly and an overwhelming desire to serve the citizens of our county.


New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, equity, integrity, stewardship and accountability guide the way we conduct ourselves and deliver services to our customers. New Hanover County celebrates diversity in our employees' backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all. Our talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.

Living in New Hanover County, NC: New Hanover County offers an exceptional quality of life with its picturesque coastal location. Enjoy the stunning beaches, water activities, and a variety of recreational opportunities right at your doorstep. Immerse yourself in the vibrant local culture, indulge in diverse dining experiences, and explore historical landmarks. The county is known for its strong sense of community, excellent schools, and a thriving arts scene. With a focus on good governance and a commitment to customer service, New Hanover County provides an ideal environment for both personal and professional growth.
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Hours:
Hours are 8:00 AM - 5:00 PM Monday through Friday. Must be available to work during emergency situations.

Salary Information:
The hiring range for this position is $36,325 - $49,038.00. Salary will be determined based on qualifications. New Hanover County offers competitive salary + a competitive benefits package. Please visit our career site at for more information about our benefits.

New Hanover County offers:

• Employer paid 401k contributions;
• Retirement plan through the NC Retirement system;
• Flex time and telework availability, depending on your position;
• Paid sick and personal leave + 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, and vision insurance + many other insurance options;
• Onsite, employer-paid health and wellness center;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

Please check out our careers page at for more information on why New Hanover County is a great place to work.


Qualifications

High School diploma or equivalent, and one (1) year of clerical, data entry, administrative support or related experience; or an equivalent combination of training and experience sufficient to successfully perform the essential duties of the specific position as listed above.

Licenses/Certifications

Some positions may require :

• License as a Notary of Public for the State of North Carolina,
• Valid North Carolina Driver License required by first date of employment with good driving record.
• NC Property and Casualty Insurance License within six (6) months of employment.

Other Information

After the closing date for this position, applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting important information pertinent to the position applied for. All updates regarding an application can be viewed through your applicant portal.

In compliance with G.S. 153A-94.2(b), if this position requires an applicant for employment to work with children in any capacity, the county must require the applicant to undergo a criminal history record check conducted by the SBI for all offers of employment made after October 1, 2025. These checks must be performed in accordance with G.S. 143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties. Additional information on how to complete this required check will be provided to the selected candidate after an offer of employment is accepted.

New Hanover County is an Equal Opportunity Employer.