Branch Manager

Day Air Credit Union, a client of Brixey and Meyer, is seeking a Branch Manager to join their team!

Full-time | Onsite | Troy, OH | $60,000–$85,000 + Incentive Opportunities

Join Us as a Branch Manager!

Help establish a growing credit union’s presence in Troy and become a trusted financial resource in the community. We’re looking for a relationship-driven Branch Manager who can lead and develop a team, deliver an exceptional member experience, grow membership, and build meaningful connections with local businesses and organizations. This is an expansion role supporting a new Troy location planned to open in early 2027.

Your Responsibilities:

As a Branch Manager, you will:

• Lead & Develop the Team: Coach, mentor, and develop branch associates while creating an empowered, accountable culture focused on member service, sales, and professional growth.
• Grow the Troy Market: Serve as the local face of the credit union by building relationships with businesses, community organizations, schools, and prospective members throughout Troy and the surrounding area.
• Drive Branch Performance: Lead the team toward membership growth and established sales, service, lending, account relationship, and profitability goals.
• Deliver Member Solutions: Build lasting member relationships by understanding financial needs, recommending appropriate products and services, and finding solutions within lending and banking guidelines.
• Support Lending: Guide members through consumer lending opportunities, review credit and financial information, and support accurate, compliant loan processing.
• Manage Branch Operations: Oversee staffing, workflow, transactions, cash controls, audits, security, expenses, and daily processes to keep the branch operating efficiently and securely.
• Build Community Partnerships: Create opportunities for financial education, local outreach, referrals, and business development that expand awareness and membership in the Troy market.
• Champion the Member Experience: Empower associates to respond thoughtfully to member needs, resolve issues effectively, and provide responsive, relationship-centered service.

Your Qualifications:

To excel in this role, you need:

• Education: Bachelor’s degree plus related experience/training, or an equivalent combination of education and experience.
• Credentials: Ability to obtain Notary Public, Medallion Signature Guarantee, and NMLS credentials after hire.
• Experience: 3+ years of experience in banking, credit unions, financial services, or lending.
• Lending & Sales: Lending experience and the confidence to build relationships, ask for business, and support growth.
• Technology: Proficiency with Microsoft Outlook and Excel; understanding credit and credit reports is a plus.
• Leadership: Strong communication, customer service, and people leadership skills with a member-first approach.
• Community Connections: Existing relationships in Troy or the surrounding area are strongly valued, along with the confidence to develop new connections and represent the organization in the community.
• Schedule & Location: Ability to work onsite in Troy and provide leadership coverage around branch operations, including weekday and Saturday hours. Limited local travel and initial training at other area locations may be required.
• Employment Requirements: Ability to successfully complete required background and credit checks.

Why You Should Join Us:

• Build Something New: Take a leadership role in establishing a brand-new Troy location and growing its membership and community presence from the ground up.
• Make a Local Impact: Work for a member-owned financial cooperative committed to responsive service, individuals and small businesses, financial education, and the greater Dayton community.
• Lead with Ownership: Join a culture that values leaders who are hungry to contribute, humble in how they work with others, and skilled at building relationships.
• Grow with the Organization: Be part of a growing organization that continues to expand while maintaining a close-knit culture.

Benefits & Perks:

• Competitive salary range plus gain-sharing program and product-based incentive opportunities
• 401(k) with dollar-for-dollar match
• Generous paid time off with rollover and cash-out options
• Comprehensive medical, dental, and vision coverage beginning on day one
• Paid holidays and volunteer day
• Wellness program, employee assistance resources, and gym reimbursement
• Company-paid life insurance and long-term disability coverage
• Employee loan discounts and annual clothing allowance

Apply Now!

If you're a relationship-driven leader, experienced financial-services professional, and community-minded business builder, we’d love to hear from you. Apply to this post now!

Day Air Credit Union is an equal opportunity employer, who values diversity and is committed to creating an inclusive environment for all employees.