Transportation Coordinator

Transportation Coordinator

Under the general direction of the Logistics Supervisor, the Transportation Coordinator is responsible for monitoring, tracking, and coordinating the movement of freight to ensure on-time pickup and delivery. This position serves as a key communication link between carriers, drivers, customers, dispatch personnel, and internal stakeholders. This role proactively identifies and resolves transportation issues, provides shipment status updates, and maintains accurate transportation records to support operational efficiency and customer satisfaction.

Principal Duties:

• Monitor and track shipments from pickup through final delivery using transportation management systems (TMS), carrier websites, GPS tracking tools, and other logistics platforms.
• Provide real-time shipment status updates to customers, operations teams, and management.
• Communicate with carriers and drivers to obtain accurate location information and estimated times of arrival (ETAs).
• Identify service disruptions, delays, and exceptions, and escalate issues as needed.
• Coordinate recovery plans for delayed, missed, or at-risk shipments.
• Ensure transportation milestones are updated accurately and timely in company systems.
• Document shipment activities, communications, and service exceptions.
• Review and verify proof-of-delivery (POD) documentation and shipment completion records.
• Maintain compliance with company policies, customer requirements, and transportation regulations.
• Support transportation planning and dispatch teams with shipment visibility and status reporting.
• Generate daily, weekly, and monthly tracking reports and key performance indicators (KPIs).
• Collaborate with customers, warehouses, carriers, and cross-functional teams to resolve transportation issues.
• Assist with continuous improvement initiatives focused on transportation visibility and service performance.

Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree in Logistics, Supply Chain Management, Transportation, or a related field preferred.
• Minimum of 1–3 years of experience in transportation, logistics, dispatch, customer service, or supply chain operations.
• Experience working with Transportation Management Systems (TMS), GPS platforms, or shipment tracking software preferred.
• Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Teams.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent attention to detail and organizational skills.
• Strong problem-solving and decision-making abilities.

Additional Information

Equal Opportunity Employer, including disability / veterans

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!