Administrative Support Assistant

Job Description Job Description Tystar is a manufacturer of semiconductor materials processing equipment, serving global industries such as integrated circuits, MEMS, power semiconductor devices, opto-electronic devices, solar cells, fiber optic devices, and semiconductor materials. We are looking for an energetic, entry-level Administrative Support Assistant to join our team. This is a perfect role for a recent 2-year college graduate who is hard-working, detail-oriented, and willing to learn. Job Description The Administrative Support Assistant will primarily be supporting the sales and engineering departments. You will be responsible for providing a vital "human bridge" between our customers and our team. This position focuses on ensuring that no customer inquiry goes unanswered while maintaining a pleasant and professional demeanor with our customers. It is a full-time, in-office position. Responsibilities and Duties · Serve as an interface between customers and our sales and engineering teams · Facilitate and schedule video conferences and consultations between customers and engineers · Provide administrative support for management · Respond to customer emails and phone calls in an accurate and timely manner · Perform data entry for a variety of projects · Maintain and update our customer database and service support log · Be the "face of the office" by warmly receiving visitors to our building · Perform other administrative duties as needed Qualifications and Skills · GED or 2-year associate degree · A naturally pleasant, helpful personality with the persistence to follow up on tasks until they are finished · Ability to manage multiple tasks, prioritize work, and maintain accuracy under deadlines · Excellent communication skills, both verbal and written · Strong interpersonal skills · Proficient with Microsoft Windows and Microsoft Office (Word, Excel, Outlook, etc.) · Must pass a background check · Occasional overtime may be required · Must be authorized to work in the U.S. Benefits Tystar provides employees with medical, dental, and life insurance, as well as vacation benefits (3 weeks of PTO per year). Full-time employees are eligible for benefits after completion of a 90-day trial period. Job Type: Full-time Compensation: $22-24/hour DOE