Operations Leader - Full Time

Your Role at Sephora As an Operations Leader, you’ll be a key driver of operational excellence—ensuring the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you’re passionate about retail operations and love developing people, this is your moment to belong to something beautiful. Key Responsibilities Lead with impact: You’ll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met. Drive brand presentation: Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales. Support client experience: Partner with the team to deliver exceptional service and contribute to achieving store goals. Coach and develop: Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives. Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered. Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience for all. Flexible Scheduling and Reliability Required to meet the minimum number of weekly shifts/hours. Full Time: 30-40 hours per week. Be available during peak retail operations (nights, weekends, and holidays). Punctuality and consistent attendance are essential. Qualifications/Experience Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality. Proven ability to lead, coach, and develop teams to achieve goals. Strong attention to detail with excellent problem‑solving and organizational skills. Effective time management and ability to prioritize in a dynamic environment. Excellent communication and interpersonal skills. Skilled at motivating teams and fostering a collaborative, goal‑driven culture of accountability and success. Physically able to lift and carry up to 50 lbs as needed. Benefits Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. Meaningful Rewards: Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Pay is $26.00–$30.00 per hour, with the actual rate depending on qualifications and location. Sephora is an equal‑opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and expression), age, religion, sexual orientation, military or veteran status, disability, or any other protected category. We provide reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws. #J-18808-Ljbffr