Medical Assistant II

Certified/Registered Medical Assistant II – Float (MPG)Location: Naples, FL (Multiple Collier County Clinics) Schedule: Full-time, Monday–Friday Availability Required: 7:30 AM – 6:00 PM Pay: Starting at $23/hr, depending on experience Benefits: Medical, Dental, Vision, 401(k), Paid Holidays, PTO Experience Required: 3+ years Certification Required: CMA or RMA Bilingual: Preferred Transportation: Reliable transportation requiredAbout the RoleMPG is seeking a compassionate, skilled Medical Assistant II (CMA/RMA) to join our team as a full-time float across our Naples, FL clinics. You'll ensure smooth patient flow, accurate documentation, and exceptional patient care while adapting to different clinic environments. This position requires strong clinical skills, flexibility, and the ability to shift focus quickly based on patient priority. Clerical/front desk experience is helpful — or you must be willing to learn.Key ResponsibilitiesPatient intake, including vital signs, medical histories, medications, and allergiesAssist providers with exams, minor procedures, wound care, and diagnostic testingPerform EKGs, immunizations, and specimen collectionPrepare, label, and process lab samples and point-of-care testsMaintain infection control, safety protocols, and equipment calibrationSupport triage, care coordination, and transitions across clinical settingsProvide patient education on medications, treatment plans, chronic conditions, and preventive careDocument accurately in the EHR and update provider instructionsSchedule appointments, manage referrals, authorizations, and track test resultsVerify insurance and assist with prior authorizations, billing, and codingMaintain exam rooms, equipment, instruments, and suppliesParticipate in quality improvement initiatives, audits, and safety drillsFacilitate communication among patients, providers, and interdisciplinary teamsUphold HIPAA, OSHA, infection control, and compliance standardsProvide excellent guest service to patients and internal team membersPerform other duties as assignedQualificationsHigh school diploma or equivalent3+ years of Medical Assistant experienceActive CMA or RMA certification (must provide proof)BLS certification required and must be currentExperience in primary care, internal medicine, or urgent care preferredClerical/front desk experience or willingness to learnStrong ability to triage and prioritize based on patient needsReliable transportation to float between Naples locationsBilingual (English/Spanish) preferredStrong communication, teamwork, and patient-service skillsBenefitsMedical, Dental, Vision401(k)Paid HolidaysPTO