Service BDC Agent
John Vance Auto Group
Service BDC Representative
At John Vance Auto Group, our Service BDC team is more than just scheduling appointments they are the connection between our customers and our service department. Were looking for someone who thrives on building relationships, staying organized, and making a real impact on the customer experience from the very first interaction. If you enjoy helping people, staying busy, and being a key part of a high-performing team, this role is for you.
What Youll Do
- Be the first point of contact for our service customers, creating a positive and professional first impression
- Schedule and confirm service appointments with accuracy and efficiency
- Assist customers with questions about services, parts, and recalls
- Follow up with customers through phone, text, and email
- Support service advisors by helping manage communication and workflow
- Reach out to customers based on service campaigns and marketing initiatives
- Handle inbound inquiries from our website and phone lines
- Track and log all customer interactions in our system
- Reschedule missed appointments and maintain consistent follow-up
What Were Looking For
- Strong communication skills youre confident, friendly, and professional
- A natural ability to build rapport and relationships with customers
- Organized and detail-oriented with strong multitasking skills
- Comfortable working on a computer and managing multiple systems
- Previous customer service, call center, or phone experience is a plus
- A team player mindset with a willingness to jump in and help
Why This Role Matters
This position is critical to the success of our service department. Youll help keep our operation running smoothly by taking tasks off our advisors plates, improving efficiency, and ensuring every customer feels taken care of before they even walk through the door.
Why Join John Vance Auto Group?
- Team-focused, supportive work environment
- Opportunities for growth and advancement
- Hands-on training and leadership support
- Competitive pay based on experience
- Family Owned and Operated for Over 40 Years
Ready to make an impact and be the voice our customers trust? Apply today and join the John Vance Auto Group team!
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Service BDC Agent in Miami, OK vacancy
$69k
...others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...SuggestedRemote workWork from homeFlexible hoursHMG Careers
Miami, OK1 day ago- ...Job Opportunity Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your...SuggestedTemporary workWork at officeLocal area
Security Finance
Miami, OK1 day ago $23.47 - $38.62 per hour
...Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate delivery Administrative Duties :...SuggestedHourly payPostal Recruiters
North Miami, OK3 hours ago$23.47 - $38.62 per hour
...Opportunities to grow within USPS Key Responsibilities Mail Delivery : Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative Tasks : Maintain accurate delivery records and documentation...SuggestedHourly payPostal Recruiters
Miami, OK3 hours ago$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...SuggestedHourly payPostal Recruiters
Miami, OK3 hours ago$23.47 - $38.62 per hour
...vehicle. The position primarily involves working on weekends and holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working outdoors and providing reliable delivery service. Position Details...Hourly payWeekend workPostal Recruiters
North Miami, OK3 hours ago- ...General Clerk II Koniag Advisory Business Solutions, LLC, a Koniag Government Services company, is seeking a General Clerk II to support KABS and our government customer in Miami, OK. This position requires the candidate to be able to obtain a Public Trust. This...Part timeWork at officeLocal areaMonday to Friday
Koniag
Miami, OK10 hours ago - ...and the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service. Essential Duties and Responsibilities (Min 5%) As a FAST Team Member, it is essential that you be available, flexible,...Full timePart timeFlexible hoursShift work
Tractor Supply
Miami, OK3 days ago $2,000 per month
...Qualifications: No automotive experience required — we will train the right person! Experience in hospitality, restaurant, or customer service industries is highly valued Self-motivated, goal-oriented, and eager to grow Strong communication skills Ability to build...Full time1 day per weekVance Ford
Miami, OK1 day ago$75k
...Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses , annual renewal income , and luxury travel incentives for high achievers. Cutting...Flexible hoursNight shiftPlatinum Supplemental Insurance
Miami, OK2 days ago- ...and the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service. Essential Duties and Responsibilities (Min 5%) As a FAST Team Member, it is essential that you be available, flexible,...Flexible hoursShift work
- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions...Contract workPart timeLocal area
Family Dollar
Wyandotte, OK2 days ago $40k - $64k
...Victra Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world‑class service to every guest, from executing our sales process to sharing product knowledge and connecting guests to what matters most. You will...Base plus commissionHourly payFull timeLocal areaNight shiftWeekend workAfternoon shift$75k
...Insurance, we’ve helped thousands of sales professionals build rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all. Our established systems, AI-powered training, and dedicated back-office...Monday to ThursdayNight shiftAfternoon shift3 days per weekPlatinum Supplemental Insurance
Miami, OK18 hours ago$34k - $37k
...complete intakes, assist in preparing files for court. We are looking for candidates with sound work ethic and an interest in public service. JOB DESCRIPTION: Serves visitors by greeting, welcoming, and directing them appropriately Answering phones and routing...Full timeWork at officeLocal areaImmediate start- ...abide by the appearance, uniform and hygiene standards at Sonic Drive-In restaurants, general knowledge and understanding of the food service / restaurant industry or retail operations preferred, but not required. Additional Restaurant Team Member Qualifications:...Flexible hoursNight shiftWeekend work
- ...identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected...Local areaFlexible hours
O'Reilly Auto Parts
Miami, OK18 hours ago - Schwan's Company - - Responsibilities: Stock products in assigned stores; Merchandise and rotate products; Maintain product displays and promotional displays; Ensure products available on store shelves; Provide excellent customer servicePart time
Schwan's
Miami, OK1 day ago - ...window of time rather than specific hours, allowing you to set your own schedule. You choose when and how much work you want. You can service various products, conduct resets, returns, and other general merchandising activities. We have available part-time, on-going work...Part timeFor contractorsImmediate startFlexible hoursWeekday work
Sfs Services
Miami, OK4 days ago - Data Entry Operator | Junior (Remote) Miami, OK, United States Job Openings Data Entry Operator | Junior (Remote) Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For Next Steps. A Data Entry Clerk, is responsible...Remote job
- About the job Data Entry Operator | Junior (Remote) Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures...Remote job
- ...ensuring products reach the customer's home in excellent condition by practicing correct product placement in the bags. Provide Services I provide services to my customers by identifying the customer's needs and identifying appropriate solution(s), such as carry out,...Flexible hoursShift workAfternoon shift
- ...just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for...Extra incomeFull timePart timeSecond jobWork at officeFlexible hoursNight shift
- Walmart Stores | Medical, Dental, Vision, Rx + 401(k) with match + PTO + 100% Reimbursement of Tuition & Books | 2415 North Main Street | Responsibilities: Fill and dispense online orders; Locate, prepare, and package merchandise; Ensure the accuracy of orders prior to...Immediate start
Wal-Mart Stores , Inc.
Miami, OK3 days ago - ...operations. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and is committed to providing outstanding service. Responsibilities: Greet customers and assist with product selection Provide exceptional customer service...Flexible hours
Express Employment Professionals
Miami, OK1 day ago - ...Reports To: Manager / Head Golf Professional Job Description: The Golf Shop Associate at the Peoria Ridge Golf Course is a complete service professional. To ensure that guests have a positive and enjoyable experience, not only in the Pro Shop, but throughout the Club....
Peoriaridge
Miami, OK18 hours ago - McDonald's Crew Team Member Opportunity This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the...Full timePart timeNight shiftWeekend work
- ...The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS...Local areaFlexible hours
O'Reilly Auto Parts
Miami, OK18 hours ago - Medical Courier We're looking for a reliable and professional Medical Courier to transport time-sensitive medical materials — including lab specimens, pharmaceuticals, medical equipment, and patient records — between healthcare facilities, labs, and clinics.
Blue Collar Staffing
Commerce, OK18 hours ago - ...enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for...ApprenticeshipWorldwideShift work
US Navy
Miami, OK3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service BDC Agent. Be the first to apply!
Related searches
- full time remote customer service representative Miami, OK
- full time customer service representative work from home Miami, OK
- automotive customer service representative
- immediate hire customer service representative
- night shift customer service associate
- contract customer service representative
- weekend customer service associate
- pharmaceutical customer service representative
- distribution customer service representative
- customer service representative collector