Host (Supreme Dumplings)

Host

Location: Honolulu, Hi (Ala Moana)

Pay Range: $17/hr. -$19/hr.

About Us:

At Supreme Dumplings, we proudly deliver moments of joy to our guests, team members, and the communities we serve. We are dedicated to providing the most authentic Xiao Long Bao and other small bites of happiness through exceptional quality, service, and value. We are a Taiwanese restaurant deeply rooted in tradition and craftsmanship. Our specialty, Xiao Long Bao meaning "little dumpling in a basket"dates back over 1,000 years to China's Song Dynasty. This iconic steamed dumpling, cooked traditionally in bamboo baskets, has been perfected over centuries by different regions of China and is now lovingly crafted in our kitchens to offer an unparalleled authentic experience. Our commitment to quality, exceptional service, and creating memorable dining experiences is at the heart of everything we do. We take pride in bringing the rich heritage of Taiwanese cuisine, ensuring every bite tells a story of tradition, passion, and culinary excellence.

Key Responsibilities:

• Greet guests warmly and make them feel welcome.
• Understand and accommodate guests' dining needs.
• Manage the waitlist and accurately estimate wait times.
• Maintain and manage the seating chart to ensure an efficient flow.
• Monitor restaurant activity and adjust seating accordingly.
• Respond promptly and courteously to guest inquiries and requests.
• Answer phone calls and assist with reservations or general questions.
• Perform opening and closing duties as assigned.
• Support team members with side work such as cleaning, stocking, and handling to-go orders.
• Collaborate with team members and departments to maintain smooth operations and a positive work environment.

Requirements:

• Strong interpersonal and communication skills
• Ability to multitask and remain calm under pressure
• A positive attitude and team-first mindset
• Attention to detail and strong organizational skills
• Previous experience in hospitality or customer service is a plus
• Flexible availability, including weekends and holidays

Benefits:

• Paid time off
• Free meal during each working shift
• Employee discounts
• Opportunity to enroll in medical, dental, and vision insurance plans (eligibility requirements apply)

We are an equal opportunity employer to all employees and applicants. We do not discriminate against qualified individuals based on their race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.