Software Client Support Engineer
EnLabel Global Services
Interested? We look forward to hearing from you! Get in touch today to apply. Responsibilities Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications Must have BS in computer science, management information systems, or technical field of study Must have expertise in IIS, Windows, Internet and the Web, software installation and configuration, and a great aptitude to learn applications quickly Must have excellent written and verbal communication skills Must be excellent in documentation and record keeping Must be a self‑starter, and a quick study Must be a logical thinker with high problem‑solving skills Must have (a) great ability to build rapport with clients, (b) good to prioritize, and (c) multitask working in parallel on multiple projects and cases Positive and professional demeanor Previous experience in customer service, sales, or other related fields is desirable #J-18808-Ljbffr EnLabel Global Services
Vacancy posted 1 day ago
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