Infrastructure Engineer

Benefits:

401(k)

Health insurance

Paid time off

401(k) matching

Competitive salary

Dental insurance

Flexible schedule

Vision insurance

Infrastructure Engineer — Network Focus

Company: LiteCloud

Location: Baltimore, MD area (Hybrid — remote eligible after 30-day onboarding period)

Salary: $90,000+, commensurate with experience

About the Role

LiteCloud is a managed services and internet service provider in the Baltimore area, operating across MSP, residential ISP, commercial fiber, and datacenter environments. We're looking for an Infrastructure Engineer with a strong networking foundation to join our team.

This is a generalist infrastructure role with a network-heavy tilt. We need someone who can work across the full stack — but who's strongest when the problem is routing, switching, or connectivity.

We place a high value on documentation. The right candidate documents as they go, builds runbooks and diagrams as a matter of habit..

Required Skills

Networking (Primary Focus)

Routing & Switching — BGP, OSPF, VLANs, inter-VLAN routing, SAN switching

Firewall Administration — FortiGate strongly preferred; general next-gen firewall experience required

VPN Technologies — IPsec site-to-site, SD-WAN concepts

Datacenter Infrastructure — Cross-connects, ISP handoffs, physical layer understanding

Network Monitoring — PRTG / Zabbix, SNMP, syslog

Systems & Infrastructure

Virtualization — Hyper-V and/or VMware administration; Proxmox experience a plus

Backup & DR — Veeam Backup & Replication; understanding of backup architecture, job management, and recovery workflows

Microsoft 365 / Entra ID — Tenant administration, conditional access, basic security posture management

Windows Server — Active Directory, DNS, DHCP, RDP/terminal services

Documentation & Diagramming — Visio or draw.io; strong documentation habits are essential to this role

Preferred / Bonus Skills

FreePBX / Asterisk — SIP trunks, SBC configuration, Sangoma ecosystem

Cambium cnMaestro / wireless backhaul

Fiber and circuit management — carrier circuits, LOAs, circuit IDs

Ciena MCP experience

Proxmox / Linux server administration

RMM tooling

PowerShell scripting for automation and administration

What We're Looking For

5–10 years of experience in infrastructure and/or network engineering, ideally with MSP or multi-client background

A generalist who can own the full infrastructure stack, but whose depth is in networking

Someone who treats documentation as a core part of the engineering work, not an afterthought

A strong communicator with an MSP mentality — juggling multiple client environments, understanding scope boundaries, knowing when something is "ours" vs. the client's internal IT

Self-directed and comfortable working with a small team where you own outcomes, not just tickets

Certifications (Valued, Not Required)

CCNA / CCNP

Fortinet NSE4+

CompTIA Network+, Server+, or Security+

Microsoft certifications (AZ-104, AZ-500, or similar)

VCP (VMware) or Veeam VMCE

What We Offer

Salary: $90,000+, based on experience

Autonomy — real ownership of infrastructure, not just executing runbooks

Variety — MSP life means no two days are the same

Growth path — opportunity for leadership responsibility as LiteCloud grows

Flexible work from home options available.