Metrology Technician

Metrology Technician

We are seeking a Metrology Technician to join IQVIA Laboratories in Ithaca, New York. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary:

The Metrology Technician performs qualification, calibration, preventative maintenance, troubleshooting, and repair activities for analytical instruments and laboratory equipment. This role maintains accurate documentation and supports reliable laboratory operations in accordance with standard operating procedures and applicable regulatory requirements.

What You'll Be Doing:

• Install and qualify new laboratory equipment, analytical instrumentation, and associated control software according to standard operating procedures
• Perform routine calibrations, verifications, preventative maintenance, and repairs while maintaining accurate and compliant documentation
• Troubleshoot equipment and instrumentation issues with cross-functional teams, external vendors, and internal IT
• Support analytical instrumentation validation and the validation of instrument software
• Maintain preventative maintenance programs, equipment inventories, consumables, spare parts, and related database records
• Monitor equipment systems and alerts, coordinate after-hours coverage, and support emergency response and business continuity activities
• Maintain instrumentation and metrology procedures, provide audit documentation, and train employees on standard equipment use
• Identify opportunities to improve processes, quality, safety, and operational efficiency

What We Are Looking For:

• A high school diploma or equivalent is required
• 6 months experience in a laboratory environment
• Hands-on experience operating basic laboratory measuring and test equipment
• Proficiency with Windows and Microsoft Office, including Word and particularly Excel, is required
• Ability to troubleshoot laboratory equipment and resolve process issues
• Applicable certifications and licenses as required by local regulations
• Other Equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Effective interpersonal, communication, and presentation skills
• Strong attention to detail, accuracy, and documentation quality
• Ability to establish and maintain effective working relationships with coworkers, managers, clients, vendors, and cross-functional partners
• Ability to work independently and collaboratively while responding effectively to equipment issues and operational priorities

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.

The potential base pay range for this role, when annualized, is $42,700.00 - $89,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.