CMA/LPN Supervisor Athletic Training Department - Green Bay - Green Bay, WI

CMA/LPN Supervisor Athletic Training Department - Green Bay Job Title: CMA/LPN Supervisor Location: Green Bay, Wisconsin, United States Position ID: #26-337 Job Summary The CMA Supervisor will assist the Department Director/Manager in the development, organization, and implementation of the department's day-to-day operations, reflecting a commitment to Prevea Clinic's mission, vision, and values. The supervisor has responsibilities for staffing and personnel development, quality improvement, customer service, and department planning. They set the standard for patient work-up, following provider protocols, and ensure the provision of optimal patient care on an ongoing basis. What you will do Perform full range of leadership responsibilities which include interviewing, hiring, coaching, and developing employees; managing performance and any performance issues; planning, assigning, and directing work; encouraging innovation, teamwork, fiscal responsibility, high-quality work, and a positive/productive work environment. Analyze and recommend changes in department processes, systems, and procedures to increase efficiencies; implement solutions to improve department functions. Act as liaison for providers, providing professional nursing care under supervision; assist in patient scheduling, triage, preparing and inspecting patient charts, greeting and rooming patients, and preparing them for examination as needed. Support clinic-wide customer service initiatives and serve as a customer‐service role model. Review customer satisfaction data with physicians and staff, assist in identifying opportunities for change and improvement, and respond to customer complaints in a timely manner according to the Quality Resources Policy. Supervise the purchasing of supplies and recommend equipment purchases required for the daily operations of the department within budgeted parameters. Plan and coordinate all necessary services with staff and other departments to meet patient needs. Education Qualifications Graduate of an approved Medical Assistant program or Practical Nursing program. (Required) Experience Qualifications 3–5 years of experience as a medical assistant in a healthcare setting. (Required) 1–3 years of leadership experience. (Preferred) Skills and Abilities Adequate knowledge and skills to plan, evaluate, perform, and supervise the quality of patient care. Ability to handle and process confidential information. Excellent interpersonal skills and behaviors. Ability to form work/patient relationships with patients and peers. Ability to prioritize work and meet changing demands. Fosters teamwork through effective written and verbal communication. Capable of assisting in the implementation of process changes. Licenses and Certifications Minimum of 160 hours of direct patient care experience as a MA/LPN obtained through professional MA/LPN work experience or completion of student clinical rotations. (Required) Current clinical experience as a Medical Assistant. (Preferred) Current clinical experience as a Licensed Practical Nurse. (Preferred) Physical Demands Sitting – occasionally Standing – frequently Walking – frequently Driving – rarely Climbing (stairs/ladders) – occasionally Bending (neck) – frequently Bending (waist) – frequently Squatting – occasionally Twist/turn (neck) – occasionally Twist/turn (waist) – occasionally Lifting/carrying 0–10 lbs. – frequently Lifting/carrying 11–25 lbs. – occasionally Lifting/carrying 26–35 lbs. – rarely Lifting/carrying 36–50 lbs. – rarely Push/pull 11–25 lbs. – rarely Push/pull 26–35 lbs. – rarely Push/pull 36–50 lbs. – rarely Push/pull 51–75 lbs. – rarely Reaching above shoulder level – frequently Reaching below shoulder level – frequently Simple grasping (hands/arms) – constantly Fine manipulation (hands/arms) – frequently Gross manipulation (hands/arms) – occasionally Working Conditions Extreme cold – rarely Extreme heat – rarely Humidity – rarely Wet – rarely Noise – occasionally Hazards – occasionally Travel Requirements 5% Hearing Requirements Hears whispers Hears whispers 3–8 feet – constantly Vision Requirements Color discrimination – constantly Near vision (correctable to Jaeger 2 or 20/40 binocular) – constantly Distance vision (correctable to Snellen chart 20/40 binocular) – constantly Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility document form upon hire. Prevea participates in E‑verify. To learn more about E‑Verify, including your rights and responsibilities, please visit #J-18808-Ljbffr