Operations Area Specialist - SDF (Packaging - A Shift)

Facility: ManufacturingLocation: Durham, NC, USAbout the Department For more than 100 years, Novo Nordisk has been tackling the unmet medical needs of people living with serious chronic diseases, such as diabetes & obesity. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world. In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Emerging Technologies -Solid Dosage Forms US facility in Durham, NC is a 194,000 square foot tableting and packaging facility that supports the production of our innovative oral treatments for patients with type 2 diabetes. SDF maintains a curious and pioneering spirit, harmonious with our growing pipeline of new products and emerging technologies. What we offer you: Leading pay and annual performance bonus for all positions All employees enjoy generous paid time off including 14 paid holidays Health Insurance, Dental Insurance, Vision Insurance – effective day one Guaranteed 8% 401K contribution plus individual company match option Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave Free access to Novo Nordisk-marketed pharmaceutical products Tuition Assistance Life & Disability Insurance Employee Referral Awards At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters. The Position Serves as key member of shift production leadership team, providing operations support & coaching. Relationships Reports to Manager. Essential Functions Acts as a process advocate, coordinating daily schedule with Work Cell Leaders & support groups, removing barriers & enabling processes to run optimally Serves as coach & mentor for team members related to oral finished production, behavior & mindset by Visualizing / tracking events & actions Confirming that operators understand & follow processes & procedures Verifying solutions work & are shared across shifts Executes process confirmations of SOP’s & JI’s used on shift & work with process teams to proactively improve quality & compliance Resolves / elevates issues related to systems such as ADP, PAS-X & SAP Implement process improvements Observes & enforces all safety & environmental requirements Manages development planning & training process for operators on shift Assists with coordination of maintenance tasks on the line Handles simple deviations & assists with unplanned production issues Assists with Sample coordination Follow all safety and environmental requirements in the performance of duties Other duties as assigned Physical Requirements Moves equipment &/or supplies weighing up to 33 pounds within the facility using various body positions. Routinely operates & inspects manufacturing equipment using hands. Strap & unstrap pallets using hands. Must be able to be on your feet for up to a 12-hour shift. May require corrected vision to 20/20 or 20/25 based on role. May require colour vision based on role. Occasionally ascends/descends a ladder. May be required to work at elevated heights. Occasionally works around odorous &/or hazardous materials. May be required to wear latex gloves. May perform critical job functions in extremely cold work environments depending on site. May position oneself within confined spaces for inspection if required of the role. Ability to work in loud noise environments with hearing protection. May be required to secure a motorized vehicle license & operate a motorized vehicle based on the role. Qualifications Bachelor's Degree from an accredited university with Five (5) years of experience in a manufacturing industry, required In lieu of BS degree + five (5) years of experience, may consider an Associate’s degree from an accredited college or university with seven (7) years of experience in a manufacturing industry In lieu of BS degree + five (5) years of experience, may consider a High School Diploma or GED with nine (9) years of experience in a manufacturing industry Experience using Lean/Six Sigma methodologies & achieving sustainable process improvements, preferred Ability to communicate technical information clearly in writing & in presentations, preferred Demonstrates knowledge of adult learning methodologies & can use multiple methods to train & coach others, preferred Computer expertise in the following applications: MS Word, Outlook, Excel, PowerPoint, Access, SAP & LIMS, preferred Experience planning, organizing, managing execution, checking results & revising work plans, preferred We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today. Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations. If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at View phone number on click.appcast.io. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.