Dealer Relation Manager - Auto Lending

Presidential Bank is a full-service community and online bank serving customers in the Washington, DC–Baltimore area and across the United States through a modern digital banking platform. As a privately held, entrepreneurial organization, the bank is known for offering competitive deposit rates and innovative banking solutions. Independent ratings have recognized Presidential Bank for the reasonableness of its fee policies, distinguishing it among regional financial institutions. The bank emphasizes responsive, professional service driven by local, independent leadership that focuses on building long-term relationships. Team members join a collaborative environment where customer‑centric service and operational excellence are core values. Job Type Full‑time Salary Description $85,000 - $95,000 annually Description Presidential Bank’s Auto Lending Department is seeking an innovative and data‑driven Market Manager to help lead program adoption, engagement, and marketing efforts for the Auto Dealer Auto line of business. This role will be responsible for the organization’s sales policies, objectives, and initiatives. This position is also responsible for setting short‑ and long‑term sales strategies and evaluating the effectiveness of current sales programs. The Market Manager will be expected to recommend product or service enhancements to improve customer satisfaction and sales potential. The qualified candidate will be familiar with a variety of the field’s concepts, practices, and procedures. They will be expected to rely on extensive experience and judgment to plan and accomplish goals and to lead and direct the work of others. A wide degree of latitude will be given to this individual for the demonstration of creativity in meeting goals and expectations. The successful candidate will understand what motivates customers to buy and know how to tap into those needs and desires in an effective way. Along with marketing and sales activity the Market Manager will assist the credit team with analyzing credit applications submitted by dealerships, making sound credit decisions based on the applicant’s creditworthiness and stability as well as the propensity to repay the obligation based on past performance. They will ensure that the credit decisions are within the credit policies and adhere to all the laws and regulations applicable to the Bank. All duties must be completed in accordance with all Bank policies, procedures, and all regulatory requirements including ECOA/Fair Lending. Support the credit team in analyzing dealer‑submitted applications Make sound credit decisions based on creditworthiness, stability, and repayment capacity Effectively communicate and "sell" credit decisions to dealership partners Ensure all decisions comply with Bank credit policy, ECOA, Fair Lending, and all regulatory requirements Dealer Growth and Relationship Management Grow Bank’s current dealer base to increase application volume and support the department’s goals. Build relationships with automotive dealers by providing the highest quality customer service in the industry. Achieve volume, pricing, and efficiency standards by effectively managing dealer relationships. Provide follow‑up on pending and approved deals. Educate dealerships on efficiency goals by effectively communicating their metrics including volume, look to book and booked to approved performance. Analyze deficiency trends and portfolio performance and manage to improve dealership metrics with dealerships that do not meet Bank’s minimum standards. Follow up on outstanding funding stipulations, titles, and book‑out discrepancies. Ensure targets are delivered through dealer management. Requirements Bachelor’s Degree, military, or other equivalent experience 5‑7 years in Auto Finance Lending Exceptional oral and written communication and sales skills Extensive knowledge of credit decisioning and ability to sell the decision to the customer General knowledge of business law as it pertains to Fair Credit practices and regulations that are applicable to third‑party lending Ability to reason and make independent decisions is an absolute necessity Basic computer skills are required Negotiation Selling Customer Needs Relationship Building Manage Processes Market Knowledge Developed Budgets Presidential Bank, FSB offers a competitive benefits package that includes paid leave, health, dental, vision, disability, and life insurance as well as two retirement plans. Presidential Bank, FSB is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law. #J-18808-Ljbffr Presidential Bank